Sachin Patil

Roles and Responsibilities
● Drive Lead AI-driven product strategies aligned with company goals and market demands.
● Collaborate with data scientists & engineers to define innovative AI product features.
● Manage full product lifecycle ensuring agile delivery and stakeholder alignment.
● Mentor junior product owners on agile methods and AI product management best practices.
● Foster collaboration across business, engineering, and operations teams to drive product innovation and value
delivery.
● Establish KPIs to measure and optimize AI product performance and adoption

• Led end-to-end AI product strategy and delivery for Generative AI, LLM, RAG, and Agentic AI products
across UAE enterprise and government clients.
• Designed and shipped AI Evaluation & Security Platform, a comprehensive framework for
benchmarking, auditing and governing AI model outputs to ensure responsible and compliant AI
deployment.
• Built RAG-Based Enterprise Chatbot using Retrieval-Augmented Generation architecture for
intelligent, context-aware knowledge retrieval, reducing manual query handling by 60%.
• Developed Agentic AI workflows and autonomous AI agents integrating LLMs with enterprise data
pipelines to automate complex multi-step business processes.
• Led cross-functional teams of data scientists, ML engineers, and UX designers using SAFe/Agile;
defined OKRs, managed sprint backlogs, and aligned C-level stakeholders on AI product vision.

• Drive strategies and long-term vision to build best-in-class digital products.
• Conduct user research and usability studies, collaborating with designers, developers, and research teams
throughout the process.
• Craft a product vision (short- and long-term) and convert it to concrete strategy.
• Participate in market research, validation, and white space analysis to identify opportunities for new or
existing features and functionalities.
• Partner with business owners and agile product teams to build roadmaps that will be reflected in the
companys broader portfolio planning.
• Develop and implement pipelines that extract, transform, and load data into an information product •
Responsibilities.
• Partner with IT to manage roadmap and backlog for all digital products, ensuring that IT delivers capabilities on
time and per expectation.
• Oversee requirements discovery, solution design, user story writing, feature development, and user
acceptance testing.
• Partner with executive team to identify key capabilities needed as well as potential issues.
• Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization.
• Work with product marketing to develop positioning and messaging and ensure differentiation from
competitors.
• Monitor and evaluate product performance to facilitate continuous iteration and improvement.

• Owned product strategy and delivery for AI-powered and digital products within Abu Dhabis largest
port and logistics ecosystem, serving 20, 000+ users across 50+ countries.
• Built Vessel Arrival Prediction System, an ML-based predictive analytics engine that forecasted vessel
arrivals using real-time and historical data, reducing berth planning inefficiencies by 30%.
• Delivered RAG-Based Port Community Chatbot, a conversational AI for real-time stakeholder query
resolution across the AD Ports ecosystem. Achieved 65% reduction in support tickets and won the
internal innovation award.
• Led Airline & Air Cargo Logistics Platform, an end-to-end digital product supporting airline ground
handling, air cargo tracking, flight scheduling, and airport community system integration.
• Owned Payments & Billing Systems, designing and delivering fee collection, invoicing and transaction
processing platforms that handled 2M+ financial transactions annually at 99.9% uptime.
• Key 2M+ transactions processed; 30% reduction in idle berth time saving millions in
operational costs; delivered UAEs first port-integrated AI chatbot.

• Developed roadmap for products in synch with 18-month Strategic Initiative product vision.
• Managed product backlog with prioritized features/user stories aiming at 80% backlog health.
• Authored user stories with acceptance criteria coaching fellow POs & tech colleagues.
• Led backlog refinement sessions with cross-functional teams, ensuring user stories having proper T-shirt size/ story
points, priorities, and ready state.
• Collaborated with cross-functional colleagues for requirement clarity to provide clarity of dependencies and
priorities.
• Engaged with users to understand user patterns/behaviors / potential improvements/pain points.
• Participated in the SAFe PI Planning process, preparing features for the planning event and working through these
features with the team to plan their delivery.
• Maximized product value by asking 5Ws and 1H questions to the team.
• Ensured all agile ceremonies and userstories were in full compliance with regulatory requirements, Enterprise-Wide
Risk Management Framework and internal policies standards.
• Aligning and influencing stakeholders and resources globally. Work with Technology Controls groups on technology
risk management procedures and documentation.

• Managed SaaS product roadmap and feature delivery for B2B technology management platform
serving 20, 000+ MSP clients globally across US, India, and UAE.
• Led Agile sprint cycles, backlog prioritisation, A/B testing, and customer feedback loops, improving
NPS by 18 points, reducing churn by 12% and shipping 40+ features in 12 months.
• Key Contributed to 22% YoY ARR growth through disciplined data-driven product
iteration and Agile delivery across distributed teams.

• Led the vision of Learning Management (LMS) & eAssessment Products.
• Gathered business requirements to shape minor product features and enhancements, ensuring alignment with
customer needs and market trends.
• Contributed to the development and maintenance of a clear product vision and strategy that aligned with
company goals and objectives.
• Supported the definition of the product vision and multi-year roadmap in collaboration with senior product
leads.
• Collaborated with cross-functional teams to ensure seamless execution of the product roadmap and timely
release of product updates.
• Developed a deep understanding of customer needs, market trends, and competitive landscape to inform
product decisions.
• Utilized data-driven decision-making to prioritize features, enhancements, and optimizations for the product.
• Established and monitored key performance indicators (KPIs) to track product success and drive continuous
improvement.
• Communicated product updates, progress, and results to key stakeholders both internally and externally.
• Supported the Product Lead in driving a culture of innovation, mentorship, and continuous improvement
within the product team.
• Assisted with marketing, pricing, and partnership initiatives as needed.
• Worked effectively in a team environment, collaborating with employees from different disciplines in a fastpaced agile development environment.

• Led product management for large-scale EdTech and GovTech platforms serving 1.4M+ active users
across 2, 000+ educational institutions in India, Saudi Arabia, and Egypt.
• Built rule-based Adaptive Learning System, a logic-driven engine that adjusted learning content and
assessments based on student performance scores and predefined progression rules, improving pass
rates by 32%.
• Developed automated Assessment Platform with rule-based evaluation, auto-grading, and
performance analytics at scale across 2, 000+ institutions; eliminated manual paper-based processes.
• Owned Payments & Fee Collection Platform covering end-to-end billing, fee management, and
payment gateway integrations for government and institutional clients across India.
• Built rule-based Student Early Warning System that flagged at-risk students based on attendance,
scores, and engagement thresholds, enabling proactive teacher intervention 4 weeks before exams.
• Key Scaled platform to 1.4M+ users; 32% improvement in student pass rates;
product deployed and localised for India, Saudi Arabia, and Egypt.