Project Manager
Servcorp
مجموع سنوات الخبرة :13 years, 4 أشهر
Responsible for ensuring consistency of service delivery and identifying opportunities for developing both the quality and profitability of the service. In charge of providing the Project Management for delivery of bespoke solutions that require deliverables from teams across the organization and with 3rd party suppliers.
Duties:
- Rendered unparalleled service in managing and completing an offices renovation project; led efforts in reducing renovation cost.
- Closely supervised and monitored a new commercial floors.
- Expertly developed productive business relationships with various individuals associated with the project, bringing major contribution in the success of the project.
- Drove the attainment of project goals by estimating the resources’ and participants’ needs as well as identifying project scope, goals, and deliverables.
- Delivered excellent customer service through fulfillment of client needs and specification resulting in total customer satisfaction, referrals, and repeat business.
- Maintaining and completing Project Key Performance Indicators.
- Writing detailed and summarized project progress reports.
- Tracking activities against the detailed project plans.
- Updating project plans to include agreed changes.
- Monitoring actual expenditure figures against project budgets.
- Organizing and facilitating Project Steering / Operating Committees meetings.
- Negotiating contracts, ensuring that they balance value and risk.
- Establish and implement departmental policies, goals, objectives, and procedures.
- Working closely with the Financial Manager, Facilities Manager, IT Manager& HR department.
- Planning, managing and controlling the maintenance budget.
- Scheduling and completing all maintenance project work in a timely and efficient manner.
- Providing support to other departments where applicable.
Representative Projects:
- Level 18 Al Faisaliah Tower - Riyadh.
- Levels 21, Al Khobar Gate Tower - Dammam.
- Level 7, Al Murjanah Tower - Jeddah.
- Led a team of 40 employees for low current services that included production timetable, cost control and project coordination.
- Conducted one on one session with the clients to assess client needs and expectations and ensure project delivery within deadline.
- Responsible for status reporting, client communication & coordinating with the project management team for timely completion and quality maintenance of projects.
- Implemented new production methodologies that resulted in optimizing employee's time to finish the tasks, thus enhancing employee efficiency.
- Responsible for streamlining work processes in various teams that include quality control, human resource, communication management and design.
- Contributing to company's growth by means of business development, Client retention and securing strategic partnerships.
- Synchronized the section activities with other sections, departments, programs including scheduling and resolving problems.
- Helped the staff selection process.
- Inspected and coordinated the work done by contractors.
- Ensured that proper safety training was provided to the staff at the joining and that were properly followed by them.
- Responsible for periodic evaluations of subordinates and suggested and implemented disciplines as necessary.
- Coordinated activities with other responders.
- Responded to emergencies as requested
- Effectively prioritized and organized workloads in a constantly changing environment to meet daily and weekly schedules.
- Created and presented an excellent image of the company and its services to customers, and coordinated and communicated well with clients and management at all levels.
- Organized and implemented and efficient work flow system that resulted in significant cost savings.
- Career reflecting hard work, attention to detail and the ability to meet exact specifications as well as cost, quality and time objectives.
- Provided strong leadership and technical expertise to maintain existing procedures and continuously improvement.
- Resolved maintenance problems.
- Recommended measures to improve conditions and operations of machines and equipment.
Maintained records and tracked work orders, spare parts and maintenance history of equipment and more through computerized system.
Designed and documented manuals to simplify work for future maintenance departments..
- Prepare and review engineering plans, designs and circuit diagrams for projects.
- Execute various projects, ensuring compliance with safety requirement.
- Identify and propose improvements to existing electrical systems.
- Write reports detailing current systems and changes to each site.
- Periodic maintenance - battery testing, relay testing and thermography.
- Estimate cash flow projections for projects.
- Troubleshoot on electrical systems/equipment.
- Manage/coordinate mechanical engineers and software engineers.
- Maintain relationships with crews and contractors.
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