Assistant Manager - Central Operations
Writer Relocations
Total years of experience :28 years, 5 Months
Responsible for freight forwarding of out-bound shipments across all India branches.
Freight negotiation and finalise the freight forwarder.
Analyse moves for logistic cost savings and best routing to optimize the revenue.
Mentoring and leading the team of forwarding executives across all India branches.
Assist internal departments on export process & documentation.
Process mapping and implement new strategies across branches.
Maintain reports & data for review and strategy discussions.
Develop business relation with vendors & clients.
Responsible for handling operational activities of Mumbai branch office.
Move management & logistics of all inbound/outbound shipments at Mumbai branch.
Fine Art handling & provide logistics solution.
Freight negotiations and finalise the freight forwarder & IATA agents.
Monitor daily operational activities, crew & vehicle allocation and warehouse activity.
Liaise with freight forwarders, transporters, Customs brokers & overseas network partners.
Analyse moves for logistic cost savings and best routings to optimise the revenue.
Mentoring and leading the team of customer service, operations & warehouse executives.
Assist clients on international move process, fine art handling & export documentation.
Process mapping and implement new strategies to enhance branch revenue & development.
Maintain reports & data for review and strategy discussions.
Develop business relation with vendors, clients, corporate accounts & network partners.
Process order received from pricing department.
Plan and co-ordinate packing, dispatch and delivery schedules in accordance to customer
forecast requirement.
Ensure insurance of shipment prior to dispatch of shipment. Up sell insurance in order to
increase revenue on each shipment.
Communicate customer’s information/requirement with the operations team in order to ensure
smooth packing and dispatch.
Communicate shipper’s additional service request to the Business development
team/Corporate and seek approval for additional charges at origin / destination.
Provide timely and regular update to customer/corporate on the move.
Monitor the shipment status while in transit up to delivery at destination.
Key in data, maintain system integrity and accuracy.
Timely dispatch of invoices for each shipment and ensure collection of payment prior dispatch
on the shipment for non-credit account.
Costing & pricing of inbound & outbound international moves at Mumbai branch.
Quote submissions and aggressive follow-up for converting into bookings.
Move management & logistics of all inbound/outbound shipments at Mumbai branch.
Fine Art handling & provide logistics solution.
Freight negotiations and finalise the freight forwarder & IATA agents.
Destination Agent rate negotiations and finalising the destination agent.
Maintain reciprocity tonnage report.
Liaise with freight forwarders, transporters, Customs brokers & overseas network partners.
Analyse moves for logistic cost savings and best routings to optimise the revenue.
Mentoring and leading the team of customer service executives.
Assist clients on international move process, fine art handling & export documentation.
Process mapping and implement new strategies to enhance branch revenue & development.
Maintain reports & data for review and strategy discussions.
Develop business relation with vendors, clients, corporate accounts & network partners.
Responsible for handling operational activities of Mumbai branch office.
Move management & logistics of all inbound/outbound shipments at Mumbai branch.
Costing & pricing of inbound & outbound international moves at Mumbai branch.
Fine Art handling & provide logistics solution.
Freight negotiations and finalise the freight forwarder & IATA agents.
Monitor daily operational activities, crew & vehicle allocation and warehouse activity.
Liaise with freight forwarders, transporters, Customs brokers & overseas network partners.
Analyse moves for logistic cost savings and best routings to optimise the revenue.
Mentoring and leading the team of customer service, operations & warehouse executives.
Assist clients on international move process, fine art handling & export documentation.
Process mapping and implement new strategies to enhance branch revenue & development.
Maintain reports & data for review and strategy discussions.
Develop business relation with vendors, clients, corporate accounts & network partners.
Manage entire office operational activities.
Liaise with Customs & Port authorities independently.
Costing / pricing & quote to the customers for their service requirements.
Assist in documentation of export, import, diplomatic shipments as per Customs regulations.
Mentoring and leading the customer service & operations executives.
Fine Art clearances & provide logistics solution.
Freight negotiations and finalise the freight forwarder & IATA agents.
Monitor daily operational activities, scheduling clearances & deliveries.
Liaise with freight forwarders, transporters & clients.
Assist clients on international move process, fine art handling & export documentation.
Process mapping and implement new strategies to enhance revenue & office development.
Maintain reports & data for review and strategy discussions.
Develop business relation with vendors, clients, corporate accounts & network partners.