Sadiq Al Misba'a

* Drive all activities related to credit management including debt collection allocation.
* Drive operational excellence in the area of credit management by further integration.
* Optimization and process improvements of receivable.
* Ensures compliance to all relevant health, safety, security and environmental
procedures across the division.
* Reporting to credit manager.
* Responsible for eastern region collection portfolio.

 Managing collection portfolio achievements and performance analysis.
 Enhance department's procedures and policies.
 Setting quality matrix requirements.
 Managing staff performance objectives.
 Managing department annual and periodic trainings.
 Reporting to CEO and managing 45 staff.
 Coordinate with all business units to monitor & resolve quality issues.

 Managing collection strategies and procedures.
 Managing overseas collection agencies and contractor bank law firm.
 Managing collection systems development and new projects.
 Setting quality matrix requirements and incentive schemes.
 Managing department annual and periodic trainings.
 Coordinate with all business units to monitor & resolve quality issues.
 Managing bank clearances letters, and loan reschedule requests.
 Managing complaints in coordination with other units.
 Coordinate with the bank's internal audit.
 Managing collection MIS and portfolio performance analysis.

 Follow up the collection of overdue debts of customers
 Follow up client’s disputes cases with finance & sales departments
 Follow up legal cases with the group legal adviser
 Visit all clients inside/outside Saudi Arabia to monitor all collection & disputes cases
 Analyze & reconcile clients’ outstanding balances in weekly and monthly basis
 Assist the finance team to build the collection procedure
 Support to develop the collection processes communication & documentation
 Assist to improve the new accounts applications agreements & other formats

 Accounts receivables, accounts payable
 Bank accounts reconciliation, front office cashiers team leader
 Office Administration, booking visitors hotel, tickets & branch requirements

 Remedial Accounts (Credit cards &Loans)
 Collection entries (Credit cards &Loans)
 Upgrading remedial clients to normal clients (Credit cards &Loans)
 Write Off (Credit cards &Loans)
 Updating accounts in SIMAH application system (Cards &Loans)
 Credit cards cancellation, waiving, re-issuing recommendation
 Clearance, no objection letters and debit confirmation letters.
 Downgrade (Credit cards &Loans)
 Daily, monthly, quarterly & annually reports

 Accounts Payable
 Review invoices & contracts
 Prepare payments suppliers
 Data entry