Human Resources Manager
Subway
Total years of experience :7 years, 4 Months
1- HR budget annual planning.
2- Tracking employees' (KPIs).
3- Calculating monthly payroll (salary, benefits, deductions, overtime, bonuses, etc.)
4- End of Service and Resignation Calculation.
5- Bank transfers such as salary and EOS
6- In charge of government sites (GOSI, Qiwa, Muqeem, Mudad, and Riyadh Chamber)
7- Preparing and collecting required documents for new joiners, including contracts, a new hire checklist, and conducting orientation for new and future joiners.
1-Implement operational efficiency initiatives, resulting in significant cost savings and productivity improvements.
2-Lead cross-functional teams to identify and eliminate bottlenecks in processes, leading to streamlined operations.
3-Developed and implemented key performance indicators (KPIs) to monitor and measure operational performance.
1- Creating contracts with service providers (Hungerstation, Jahiz, Creem, ToYou, UberEats, and Mrsool).
2- Following up on daily sales and creating reports
3- Solving daily problems and creating appropriate solutions
4- Following up on complaints and suggestions
1- Supervising the operation of Riyadh branches
2- Increasing sales and reducing waste
3- Following up on quality and safety standards
4- Giving final approval to operate new branches
5- Receiving franchisees' issues and finding appropriate solutions
6- Quality Auditor at (Riyadh, Qassim, Hail, AL-JOUF, Tabuk).
1- الإشراف على تشغيل فروع الرياض
2- زيادة المبيعات وتقليل الهدر
3- متابعة معايير الجودة والسلامة
4- إعطاء الموافقة النهائية لتشغيل فروع جديدة
5- تلقي قضايا أصحاب الامتياز وإيجاد الحلول المناسبة لها
6- مدقق جودة في (الرياض، القصيم، حائل، الجوف، تبوك).
1- Daily inventory and inventory verification
2- Request items from suppliers.
3- Employees' task distribution.
4- Adherence to safety and general operating standards.
1- الجرد اليومي والتحقق من المخزون
2- طلب الأصناف من الموردين.
3- توزيع المهام على الموظفين.
4- الالتزام بمعايير السلامة والتشغيل العامة.
Addressing customer complaints, ensuring customer satisfaction, and achieving the required goals by
closing the largest number of issues in record time without compromising efficiency
Receiving customer requests, complaints, and suggestions and sending them to the appropriate departments
شهادة لغة انجليزية