Sr IT Executive
ALMOE
Total years of experience :13 years, 4 Months
Pre-Sales Support for POS Product of HP & EPSON.
Installation & Post Sales Support for HP, Epson & all product range of ALMOE.
Service Center Support for all product range of ALMOE
Senior Support Engineer ALPHABYTE COMPUTERS
4 April 2012 to 31th May2013
⇨ Handle New Projects of Retail Outlets, Restaurant, SuperMarket & etc.
⇨ Install H/W (POS-m/c, Printer's & etc)
⇨ Install S/W (Windows, POS Software, configured POS H/W, Networks & etc
⇨ Support after Sales, AMC clients, Software testing & etc.
⇨ Training of POS S/W to clients, about Operation, Management, Item Masters & etc.
BM (Business Manager) SLV India Infotech P Ltd
5ttOct2009 to 30Nov2011
⇨ Distributor for IBM Lenovo Laptop, Desktop, Server & HCL Laptop, Desktop.
⇨ Build better relation with Old & New Corporate client
⇨ Channel Reseller
⇨ Handle team of 3-Sales Executives, help them to achieve targets & approach
prospective clients
⇨ Responsiible for both For Corporate & Retail channel sales.
⇨ In office Administration, control Accounts Dept, Sales Team, Technical Team,
report to M.D day to day basis.
I HAVE TOTAL 18 YEARS EXP IN IT-Industry, with various sectors "Computer Hardware", "Networking", "Retail POS H/W & S/W", "Office Administration" & "Sales".
NOTE:- I am in Dubai Till 15May2013, pls feel free to call me-056-2359212 or email :-
My India, Mumbai contact no +91-9987742170.
Ready to join earliest possible.
Assistant IT-Manager JIP-INDIA (Restaurant & Fashion)
2008 (MAY) to 4thJune 2009
⇨ Support Fashion Retail Outlet, Restaurant, & user of Accounts, HR & Business.
⇨ Support H/W, S/W, & Installation of POS Till, PC & Peripherals.
⇨ Training to Store staff for application used in POS & Backoffice. And etc.
Sr Store Support (POS H/W & S/W)
2005 (June) to 2008 (MARCH) JAWAD IT Dept. (Jawad Business Group)
BAHRAIN
A fast growing group of company has Jawad Supermarket's, chain of Restaurant's Retail Fashion's outlet of world Top class Brand in all major malls in Bahrain and acoss the GCC countries.
✓ Responsible for On-site support in Bahrain for all Restaurant's, Fashion & Supermarket outlets and to our Admin, Acccounts and other dept for H/W & S/W.
✓ Responsible & involve in new opening of Restaurant, Fashion & Super market, meeting with manager's, architect for POS installation.
✓ Retail Professional 8.5 & 8.5.2 software installation, used in Fashion store's & Jawad Supermarkets, preparing RPC & Tills, rebuilding RPC, adding Till, on site support, Polling issues & etc, ,
✓ Training to Store staff for application used in POS & Backoffice. And etc
Employment History in Dubai, U.A.E (Point Of Sale Retail Technology): -
Senior Technical Advisor (for POS)
1999 (Feb) to 2005 (June) E-PoS International LLC
A young & fast growing company with branches in Middle East and Indian Subcontinent distributing brands like Siemens-Nixdorf, Star Micronics, Citoh, Magtek, Cash bases, Denso, Evolis, Javelin, Banking products and "E-PoS" OEM range of products in Middle East, Africa, and Indian Subcontinent.
⇨ I was responsible for Installing, testing & upgrading the POS m/c & peripherals, and In-house user's of Accounts, Admin, Sales, Directors, & the installation of O.S for Windows & packages, and Networking-installation & support.
⇨ Responsible for Testing Product under development, Training Marketing & Technical Sales for P.C based Electronic Point of Sale Solution Hardware & Software.
⇨ Involved in Project, Technical Presentations, Tender preparation & documentation, follow up.
⇨ Representing company in International trade fairs.
Note: - Attended the Star Micronics Training in U.K.
Previous Experience (in India): -
1) COMPU-CARE - as - Customer -Support-Engr for 1-yrs & 6-month
(Mumbai) (6thDec1994 to 6thJune1996)
⇨ Assembling, Installing & Support after sales assembles Computers and branded PC's And Printer's, Networking.
2) Radical Soln's as Customer-Support-Engr for 1-yr & 2-months
(Wipro Service centre) (8th June1996 to 4th Aug1997)
Worked as Resident Engr for Citibank (Nariman.point Mumbai): -
⇨ Support for Sun m/c and Wipro m/c in Citibank Data Centre (under UNIX -SunOS and Solaris)
3) Hi-Tech Systems as Hardware Manager for 1year
(05thAug1997- 29thNov1998)
⇨ Controlling Hardware Dept, Handling project, Improve relationship with Old & New clients, Customer Service problem's, and guiding junior, reporting to MD.
SKILLS AND PROFILES: Sincere, Honest, Hardworking, easily adaptable to work under pressure, Self - correspondence, Ambitious, willing to learn.
BACHELOR of Science (Math's, Physics & Computer Programming) FROM Mumbai UNIVERSITY, INDIA