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saeed helwani, IT

saeed helwani

IT·Damascus Securitas Exchange

Syria

Diploma, Electronics Engineering

Work experience

Total years of experience: 28 years, 10 months

IT

January 2014 - Present

Damascus Securitas Exchange

Damascus, Syria

January 2014 - Present

صيانة كافة الحواسب المكتبية والمحمولة بالاضافة لصيانة الطابعات وضم الاجهزة على الشبكة مع اعطاء وحجب صلاحيات للمستخدمين - تنزيل كافة البرامج الخدمية واجراء التحديثات للبرامج - تنزيل برامج مضادة للفيروسات
Company industry:
Economics & Financial Consulting
Job role:
Information Technology

Sales Manager

January 2013 - February 2014

Emirates for computer& Best buy online store

Amman, Jordan

January 2013 - February 2014

مدير مبيعات في شركة الامارات للكمبيوتر بالاضافة للاشراف على عمل قسم الصيانة - تأمين كافة لوازم قسم الصيانة - مسؤل عن موقع الكتروني bestbuy.jo من حيث تحديث الاسعار واضافة منتجات
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Supervision

February 2010 - January 2013

Computec it (Member of Computec IT Group

United Arab Emirates

February 2010 - January 2013

Maintenance of Hardware and Software.
Repairing and fixing all sorts of laptops and mobile,
Costumer care.
Job role:
Engineering

Manager of Maintenance

April 2003 - December 2012

DigitalNet (Member of Computec IT Group

Damascus, Syria

April 2003 - December 2012

مسؤول قسم الصيانة - الاشراف على صيانة الاجهزة التي يتم استلامها في قسم الصيانة - التواصل مع صالات البيع في الشركة - تنزيل برامج للاجهزة المباعة - دعم تقني للزبائن
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Maintenance, Repair, and Technician

Manger

January 2006 - February 2010

DigitalNet (Member of Computec IT Group

United Arab Emirates

January 2006 - February 2010

Supervision of the works and personnel Department
coordinate with All DigitalNet showrooms (12 Showroom) regarding to customer care & after sales and repair support

Brands working with ( Dell - HP - Apple - HTC - Samsung & More )
Job role:
Management

Department Supervisor

February 2004 - January 2006

DigitalNet (Member of Computec IT Group

United Arab Emirates

February 2004 - January 2006

Maintenance of Hardware and Software from computer pc, test pc and Network Maintenance of Hardware and Software, Supervision of the works
Job role:
Management

Department Supervisor

January 2002 - February 2004

EBLA Computer Center

January 2002 - February 2004

Supervision of the works and personnel Department and costumer care
Company industry:
IT Services
Job role:
Management

Technical Support

January 2001 - January 2002

EBLA Computer Center

January 2001 - January 2002

Maintenance of Hardware and Software from computer pc and Fix & Repair Electronic Devises, outside service and test products
Company industry:
IT Services
Job role:
Information Technology

Department Supervisor

January 2000 - January 2001

NAMAA TECH for Technical Solutions

January 2000 - January 2001

Supervision of the works, costumer care
Fix & Repair computer OS & Hardware
Job role:
Management

FREELANCER

June 1997 - October 1999

June 1997 - October 1999

Job role:
Design, Creative, and Arts

Information Technology & Technical support & Purchases official

April 2015 -

Damascus Securitas Exchange

United Arab Emirates

April 2015 -

Maintenance of Hardware and Software.
Help Desk
Job role:
Other

Sales Manager

-

11

-

for on line store (BestBuy.jo) in Emirates for computer
Company industry:
Primary, Prep, & Secondary School
Job role:
Sales

Sales Manager

-

Apple

United Arab Emirates

-

administrator for online store (BestBuy.jo).
Send damaged pieces to their sources (RMA).
Costumer care.
Supervision of final Test for fixed products ( PC - Laptops & Mobiles)

Brands working with ( Dell - HP
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Sales

Client

-

-

Fix & Repair Electronic Devises, Test & Fix Electronic Devises Materials such as: TVs and Radios.
Job role:
Customer Service and Call Center

Education

Maamoon Academy Damascus

January 2000

January 2000

Diploma, Electronics Engineering

Syria

GPA (percentage): 90%

GPA (percentage): 90%

Date: from (month/year) to(month/year)

Damascus University

January 1999

January 1999

Diploma, Electronics Engineering

Syria

GPA (percentage): 80%

GPA (percentage): 80%

,

Industry High School

January 1997

January 1997

High school or equivalent, معلوماتية

Syria

GPA (percentage): 90%

GPA (percentage): 90%

Date: from (month/year) to (month/year)

Skills

APPLE
Expert
APPLE
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
CUSTOMER SUPPORT
Expert
CUSTOMER SUPPORT
Expert
DELL COMPUTERS
Expert
DELL COMPUTERS
Expert
HEWLETT PACKARD
Expert
HEWLETT PACKARD
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
PERSONNEL
Expert
PERSONNEL
Expert
SUPERVISORY SKILLS
Expert
SUPERVISORY SKILLS
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TÉCNICAS DE SUPERVISIÓN
Expert
TÉCNICAS DE SUPERVISIÓN
Expert

Languages

Arabic
Expert