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Sarfraz  Khan, SALES MANAGER

Sarfraz Khan

SALES MANAGER·Coventry

Great Britain (UK)

Diploma, Business

Work experience

Total years of experience: 20 years, 5 months

SALES MANAGER

November 2013 - Present

Coventry

Birmingham, United Kingdom

November 2013 - Present

Established strong
relationships with key customers. resulting in increased and

Company industry:
Primary, Prep, & Secondary School

EnglishTELEMARKETING

November 2012 - November 2013

UNION MIDLANDS

Birmingham, United Kingdom

November 2012 - November 2013

Conducted high-volume outbound calls to generate new leads and qualify
Punjabipotential customers for various client campaigns in telemarketing

Company industry:
Marketing

TEAM LEADER

January 2012 - November 2012

ALL WEATHER ROOFLINE

Birmingham, United Kingdom

January 2012 - November 2012

Led a diverse team of sales professionals in Coventry,
driving performance
HindiUtilized effective scripting and objection-handling techniques to maximize

Learning new languages metrics and ensuring the achievement of aggressive sales targets
through motivation and strategic coaching.

Implemented team training initiatives focused on advanced sales
techniques and customer engagement strategies, resulting in
improved team performance and morale.

Successfully coordinated team efforts in Coventry to consistently
exceed sales targets, showcasing strong leadership and goal
oriented strategies.

Company industry:
Construction & Building

MANAGER DIRECTOR

January 2012 - January 2012

YOUR FUNDAISERS

Birmingham, United Kingdom

January 2012 - January 2012

Managed a team of 20 including training coaching and exceeding
sales targets.

Company industry:
Marketing

Team Leader

January 2011 - January 2012

ANGLIAN HOME IMPROVEMENTS

Coventry, Great Britain (UK)

January 2011 - January 2012

Managing a team of 10 staff and giving them motivation and
structure to their
Outbound calling direct to their homes and bookings appointments
for designers.

Ah-vays exceeded my personal and team targets aswell as
coaching and mentoring staff.

Company industry:
Other Business Support Services

Production Operative

January 2011 - January 2011

WALKERS CRISP

Birmingham, United Kingdom

January 2011 - January 2011

Assisting in the assembly and packaging of products while
adhering to safety standards and quality checks.

Operating machinery and equipment efficiently to ensure smooth
production flow and minimize downtime.

Monitoring inventory levels of raw materials and components to
ensure timely replenishment and prevent production interruptions.

Company industry:
Industrial Production

FIELD SALES

January 2010 - January 2011

NPOWER

Coventry, Great Britain (UK)

January 2010 - January 2011

Playing a key role as a Sales Associate within the newly established
Marketing Business Development Department set up as a business
development project to assist in generating opportunities and
generating leads,

Personally responsible for driving leads with clients on the
provision of consulting and training services according to their
needs utilising a range of problem solving, project execution and
business process improvement applications.

Actively involved in outbound calling to facilitate the identification
and qualification of sales leads across all practices.

Planning and executing innovative campaigns to generate
new sales leads in Npower.
Developing positive relationships with potential customers,
establishing their needs and developing solutions based around
them.

Preparing and delivering successful pitches to Customers.

Additionally responsible for preparing and presenting detailed
campaign analysis and reports to practice leaders.

Attending weekly field sales meetings in Worcester to learn new
sales techniques and product training.

Company industry:
Electric Power Production & Transmission

Internet and Tele-Sales Manager

January 2010 - January 2010

BALLICOM

Coventry, Great Britain (UK)

January 2010 - January 2010

Initially undertaking a telesales and internet based role for selling
all forms of computer software and hardware.

Also upselling to customers who call in.

Making sure the Education sectors of 1500 schools, colleges and
universities were happy with our service and generating new
leads amongst this sector.
Making sure all our suppliers had the items in stock talking
directly with them to ensure everything in stock.

Taking the company sales percentage of customer satisfaction
from 94% to 100% in 2 month period.

Company industry:
Marketing

Team Leader

January 2008 - January 2010

R.S.T and A.G.C,

Coventry, Great Britain (UK)

January 2008 - January 2010

Providing comprehensive advice to clients on all aspects of retail
marketing, press and radio promotions.

Generating sales and budget analysis reports to enable the
communication of departmental sales progress and performance.

Planning and executing innovative campaigns to generate new
leads and sales.

Contributing directly to the new department delivering 33% of
leads target/plan and 33% of revenue target/plan within the
second year.

Personally responsible for bringing in new leads to the
organisation with values ranging from ÉIO.OOO to E50, OOO.

Gaining rapid promotion, after just 2 days, to a field based role
covering two territories/publications with full accountability for
the complete sales cycle including presenting at field
appointments and closing agreements.

Liaising directly with events directors in making changes.

Company industry:
Sales Outsourcing

Sector Manager

January 2006 - January 2008

city link.

Coventry, Great Britain (UK)

January 2006 - January 2008

Responsible for the management of the singles department
within the busy distribution company.

Managing an extensive amount of staff whilst making sure all
shipments left on tQ and would be completed on time.
Recruiting and managing the dedicated team and providing them
with comprehensive training and support as required.

Company industry:
Motor Vehicle Passenger Transport

Education

Henley college

August 2008

August 2008

Diploma, Business

Great Britain (UK)

Skills

PROACTIVITY
Expert
PROACTIVITY
Expert
SALES
Expert
SALES
Expert
TELEMARKETING
Expert
TELEMARKETING
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
INTERPERSONAL COMMUNICATIONS
Expert
INTERPERSONAL COMMUNICATIONS
Expert
CONTINUOUS IMPROVEMENT PROCESS
Expert
CONTINUOUS IMPROVEMENT PROCESS
Expert
CUSTOMER ENGAGEMENT
Expert
CUSTOMER ENGAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
PROJECT MANAGEMENT
Expert
MARKETING
Expert
MARKETING
Expert

Hobbies and interests

Swimming
games
interest in products or services.
engagement
Volunteering
Traveling