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Safa Makhdhi , Sales & Customer Service Officer

Safa Makhdhi

Sales & Customer Service Officer·Al Rajhi Bank

Saudi Arabia

Bachelor's degree, Accounting

Work experience

Total years of experience: 11 years, 3 months

Sales & Customer Service Officer

December 2016 - Present

Al Rajhi Bank

Jeddah, Saudi Arabia

December 2016 - Present

• Provided high-quality customer service and identified client needs.
• Handled customer inquiries and complaints effectively, maintaining the banks reputation.
• Collaborated with the sales team to achieve assigned targets and prepared regular performance reports.

Company industry:
Banking

Accountant

January 2016 - December 2016

Fahd Ali Al-Muraibi Company

Jeddah, Saudi Arabia

January 2016 - December 2016

• Prepared monthly and annual financial statements in accordance with Saudi accounting standards.
• Ensured accuracy and compliance with legal requirements.

Company industry:
Facilities & Property Management

Accountant

January 2015 - October 2015

Qadhi Gold & Jewelry Company

Jeddah, Saudi Arabia

January 2015 - October 2015

• Prepared monthly financial reports and statistics.
• Managed databases and accounting records accurately and efficiently.

Company industry:
Jewelry & Gold

Education

Jazan University

January 2015

January 2015

Bachelor's degree, Accounting

Saudi Arabia

GPA (point): 3.84 out of 5

GPA (point): 3.84 out of 5

محاسبة بتقدير جيد جدا
View attachment

Skills

ACCOUNTING
Intermediate
ACCOUNTING
Intermediate
CLIENT SERVICES
Intermediate
CLIENT SERVICES
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCIAL STATEMENTS
Intermediate
FINANCIAL STATEMENTS
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
SALES
Intermediate
SALES
Intermediate
STRESS MANAGEMENT
Intermediate
STRESS MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate
TIME MANAGEMENT
Intermediate

Languages

Arabic

Native Speaker

English

Intermediate

Training and Certifications

Certifications
• Customer Experience Course
• Essential Initiative Skills Course
• Anti-Money Laundering & Operational Risk Management Course
• Counterfeit and Forgery Detection Course
• Saudi Central Bank Compliance Course
• Excellent Customer Service Course
• Advanced Talent Management Course
• Personal Interview Skills Workshop

Hobbies and interests

الانجاز

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