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Safaa Kabalan, Call Center Agent

Safaa Kabalan

Call Center Agent

Teleperformance

Lieu
Liban - Beyrouth
Éducation
Etudes secondaires ou équivalent, Training of trainers & computer skills certificate
Expérience
3 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 11 Mois

Call Center Agent à Teleperformance
  • Liban - Beyrouth
  • juillet 2018 à juin 2019

One of the best employees in Touch company (111) call center agent that I had worked in by Teleperfomance Lebanon Where I have a good experience in communicating with all types of customers and working deeply to solve their problems

Sales Trainer à Fredrico Mahora
  • Liban - Beyrouth
  • février 2015 à décembre 2017

Worked for 3years in Fradrico Mahora company on cosmetics and skin care as a trainer and salesperson

Éducation

Etudes secondaires ou équivalent, Training of trainers & computer skills certificate
  • à International Academy for training and development
  • juillet 2012

Training of trainers certificate (online training sessions) Computer skills ( excel, power points , photoshop ,Microsoft ) certificate

Specialties & Skills

Agents
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Sales
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Customer Service
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Communication skills ; Microsoft word, Excel,and PowerPoint;Leadership skills ;
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Languages : arabic(fluent) ;english (fluent) ; french (fair)
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Langues

Arabe
Langue Maternelle

Formation et Diplômes

Contact Center Training (call center ) (Formation)
Institut de formation:
Touch
Date de la formation:
June 2018
Durée:
20 heures
Customer Care New Hire Training and Nesting Program (Certificat)
Date de la formation:
September 2018
Training of Trainers Diploma (Formation)
Institut de formation:
The International Academy Of Training And Development
Date de la formation:
January 2018
Durée:
40 heures

Loisirs

  • Reading ,Swimming,