Safia Khan

• Identifying customers needs, clarify information, research
every issue and providing solutions
• Meet personal/team qualitative and quantitative targets
• Handling, live chat & multi tasking

• Need to communicate clients from several countries.
• Show them proper guidelines about list for visa application.
• Handling, live chat & multi tasking

• Managing large amounts of inbound and out bound calls in a
timely manner.
• Following call center scripts when handling different topics
• Identifying customers needs, clarify information, research
every issue and providing solutions
• Meet personal/team qualitative and quantitative targets