manager
baker group
Total years of experience :5 years, 7 Months
Direct all operational aspects including customer service, human resources, administration and sales
Develop forecasts, financial objectives and business plans
Bring out the best of branch’s personnel by providing training, coaching, development and motivation
Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
Address customer and employee satisfaction issues promptly
Adhere to high ethical standards, and comply with all regulations/applicable laws Maintained friendly and professional customer interactions
Assessed employee performance and developed improvement plans
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
Evaluated performance against goals and implemented appropriate development plans
Managed and motivated employees to be productive and engaged in work.
.Monitor any discrepancies in payment, monitor for charges made on credit cards and record any returns
.Organize a financial filing system that is easily accessible
.Prepare accounting reports to be presented to senior management
.Track all payments made for tax preparation and follow up on returns
.Speak to clients about payments, refunds and statements
.Ensure that all clients receive their financial statements on time
.Ensure accuracy of financial statements, making sure that the final figures on statements are correct.
Creating and explaining customized plans
Offering specialized financial guidance and advice
Working with clients to understand their needs
Detecting issues and investigating ways to resolve them
Develop relationships with referrals and transition them to new clients Educated clients on insurance policies and procedures
Analyzed risk factors to recommend appropriate coverage levels
Calculated premiums and established payment methods for sales
Negotiated contracts and terms of sale with potential customers
Generated leads through cold-calling, networking and other outreach methods.
.Supervising warehouse staff and daily activities
.Managing, evaluating and reporting on warehouse productivity, Tracking and
.coordinating the receipt, storage, and timely delivery of goods and materials
.Ordering supplies and maintaining suitable inventory levels
.Checking orders, bills, items received, inventory, and deliveries for accuracy
.Maintaining records, reporting relevant information, and preparing any necessary
documentation
.Ensuring basic maintenance standards and compliance with health and safety
regulations
.Performing a daily inspection of the warehouse grounds
.Coordinating and maintaining fleets and equipment
.Communicating and coordinating with other departments and customers.
.Acting as a first point of contact, dealing with correspondence and phone calls
.Managing diaries and organising meetings and appointments
.Booking and arranging travel, transport and accommodation
.Organizing events and conferences reminding the manager of important tasks and deadlines
.Typing, compiling and preparing reports, presentations
.Implementing and maintaining procedures/administrative systems
.Track all payments made for tax preparation and follow up on returns
.Organize a financial filing system that is easily accessible
To be the link between the manager and the employees
.Greeted customers entering store and responded promptly to customer needs
.Built relationships with customers to encourage repeat business
.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
.Worked flexible schedule and extra shifts to meet business needs.