Safwat Siddiqui, System Administrator

Safwat Siddiqui

System Administrator

Abdullah Al Othaim Investment Co., Riyadh

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Electronics And Communication Engineering
Experience
7 years, 9 Months

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Work Experience

Total years of experience :7 years, 9 Months

System Administrator at Abdullah Al Othaim Investment Co., Riyadh
  • Saudi Arabia - Riyadh
  • July 2022 to December 2023

• Installed, configured, and maintained operating systems and system
management tools.
• Supported user profile backups and data security.
• Provided support on Windows OS including installation and configuration.
• Managed user accounts, permissions, and active directory administration.
• Provided technical support for network connectivity issues and company
applications.
• Addressed user tickets regarding hardware, software, and networking issues.
• Deployed and configured laptops, ensuring seamless data migration and user
support.
• Experience with MS Windows Server 2019, FortiGate, Active Directory, and DHCP.
• Configured and managed Outlook and Office 365.
• Collaborated with colleagues to promote knowledge sharing and project
collaboration.

Certificate:
• Work Ethics

Network and Desktop Support Engineer at Cyient
  • India - Noida
  • May 2019 to June 2022

• Addressed user tickets for hardware, software, and networking issues.
• Planned and executed network security practices, including antivirus installation.
• Supported user profile backups and ensured data security.
• Planned and executed network security practices and installed anti-virus programs.
• Provide remote infrastructure support.
• Provided remote troubleshooting and support for Windows OS and Office 365.
• Configured and managed Outlook, printers, and scanners.



Special Awards
• Associate of the month in July 2020, March 2021
• GDPR Certification
• Client Delighted Team Member

GIS and Software Quality Engineer at Cyient
  • India - Noida
  • April 2016 to April 2019

• Working knowledge of GIS Tools Arc GIS, Q GIS, Cartopia, Ta-Mapper, Geonardo.
• Worked On Different Project like ACM Freshness, 2DCM, Visualization and Stabilization,
Normalization.
• Client : TOMTOM
Project Description:
It is a project of TOMTOM deals with Mapping and Navigation. In this project we maintaining the
Database of TOMTOM navigation device having modules like Traffic Messaging, Functional Road
Classes, GSC (Grade Separated Crossing), Road Geometry etc.
Job Responsibilities:
 Understanding the Product using Software Requirement Specification.
 Requirement Analysis in co-ordination with development and Updating the Database.
• Designing and implementing geographic databases and products for end-users.
• Responsible for assisting senior GIS engineer in delivering world class enterprise GIS framework
and architecture
• Handling the tasks of coordinating with the business unit in solving system application issues
• Responsible for checking GIS capabilities by following standard methods and applications
• Capturing the location of 'assets' using GPS tools in the field for private companies, government
agencies and local authorities
• Creating and maintaining the structures necessary for GIS data storage;
• Developing the tools for loading/transferring GIS data between different systems;
• Manipulation, analysis and presentation of geographical information by creating programs to
convert GIS information from one format to another.

Software Quality Engineer Responsibilities:

• Conducted black box testing for web and mobile applications using tools like JIRA
and JMeter.
• Certified major functionalities of the web application for regression in new builds.
• Prepared test scenarios, cases, and data, and executed tests, raising bugs as
necessary.
• Collaborated with the test lead and development team for bug fixing and reviewed
test cases.
• Executed various types of testing including integration, smoke, sanity, performance.

Special Awards
• Associate of the month in March 2019
• Part of Team of the month 2019
• Idea Expert

Education

Bachelor's degree, Electronics And Communication Engineering
  • at Integral University
  • November 2015

Specialties & Skills

Analytical Skills
problem solving skills
Quick Learning
Leadership
Critical Thinking
IT Technical Support
Microsoft Office
Installation
Technical Support
Administration
Desktop Support
printer
Desktop Application Testing
it support
Jira Tool
Functional Testing
Integration Testing
performance Testing
UI Testing
UX Testing
Regression Testing
Web Testing
Desktop Testing
Manual Testing
Sanity testing
Smoke Testing
Exhaustive Testing
gui testing
Mobile Testing
Black box testing
Quality Engineering
antivirus
Firewall
FortiGate
hyper-v
switching
communication
MS window server
cisco switch
oracles
Microsoft 365
data base
cybersecurity
hardware & software issues knowledge
IT project management
Routing
windows
troubleshooting
Internet of Things

Languages

English
Expert
Hindi
Native Speaker
Urdu
Expert
Arabic
Intermediate

Memberships

Saudi Council of Engineering
  • Engineering Technology
  • March 2023

Training and Certifications

SCE Professional Accreditation (Certificate)
Date Attended:
March 2023
Satellite based navigation ISRO (Certificate)
Date Attended:
March 2021
Work Ethics (Certificate)
Date Attended:
June 2023

Hobbies

  • Learning, travelling
    Special Awards • Associate of the month in March 2019, July 2020, March 2021 • Part of Team of the month 2019 • Idea Expert