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SAHAL PARAMBIL IBRAHIM, it support engineer

SAHAL PARAMBIL IBRAHIM

it support engineer

Watad Group Enterprises

Location
Qatar
Education
Bachelor's degree, Computer And Communications Engineering
Experience
8 years, 5 Months

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Work Experience

Total years of experience :8 years, 5 Months

it support engineer at Watad Group Enterprises
  • Qatar
  • My current job since January 2022
customer support engineer it at CMS IT SERVICES PVT LTD C/O INDIGO AIRLINES
  • India - Thiruvananthapuram
  • October 2018 to January 2022
it support engineer at Topserv Infotech Pvt Ltd
  • India - Kerala
  • January 2017 to August 2018
Data Center Technician at KERALA ELECTRONICS DEVELOPMENTS CORPORATION
  • India - Kerala
  • April 2015 to May 2016

Education

Bachelor's degree, Computer And Communications Engineering
  • at MKU
  • October 2017
Diploma, Computer Engineering
  • at Directorate of Technical Education under Govt of Tamilnadu
  • May 2013

Specialties & Skills

Computer Troubleshooting
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PC Software
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IT HelpDesk
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ITIL
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Network Troubleshooting
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MS Office 365
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Sytem Administration
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IT Service Desk Management
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Hardware and Newtwork Troubleshooting
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Languages

English
Expert
Hindi
Expert
Arabic
Beginner
Tamil
Expert
Malayalam
Native Speaker

Training and Certifications

Redhat Certified Professional (RHCP) (Training)
Training Institute:
Bsoft
Date Attended:
May 2023
Duration:
100 hours
Microsoft Certified IT professional (MCITP) (Training)
Training Institute:
Bsoft
Date Attended:
January 2023
Duration:
100 hours
Cisco Certified Network Professional (CCNP) (Training)
Training Institute:
Bsoft
Date Attended:
January 2014
Duration:
150 hours
Information Technology Service Management Systems (ITSMS&ISMS) (Certificate)
Date Attended:
January 2023
Information Technology Infrastructure Library (ITIL) (Certificate)
Date Attended:
January 2017
Cisco Certified Network Associate (CCNA) (Certificate)
Date Attended:
May 2016
Valid Until:
May 2019