Assistant to head of elementary
Thamer International School
Total des années d'expérience :4 years, 4 Mois
Organizing class lists
Working on schedules and replacement schedules
Communicating with parents on students performance
Designing a filing system for students
Taking part in administration meetings
Opening and closing accounts
Assist customers with queries related to cheque books requisitions, pin numbers, debit& credit cards, ATM cards, statements, account balance, as appropriate.
Guide customers to the correct staff /department within the branch & facilitate smooth interaction between branch officers involved in handling customer requests or complaints.
Help customers understand / complete the various bank documents and assist customers who are unfamiliar with these documents as and when required.
Maintain close co-ordination with other units and individuals at the branch & maintain a high level of service quality
Selling Master Cards (credit and debit cards)
Preparing certified cheques and swifts
Ensure registering, maintaining & dispatch of returned cheques & its process
Following up with clients to ensure satisfaction and to enhance their loyalty to the branch
i was at the client servicing department as an account handler. i had direct contact with my clients and i was responsible for the follow up of the projects handled.
i worked as on teller, customer service and back office
i worked as a trainee on the teller, customer service and back office