ساهر Arian

Lead a team of customer service representatives in a fast-paced airport environment, ensuring
smooth daily operations and excellent customer experience.
Coordinate staff schedules and daily workflow to maintain efficient customer service.
Resolve customer escalations and deliver effective solutions while maintaining high satisfaction.
Monitor rental agreements, vehicle availability, and operational compliance.
Train, coach, and support team members to improve performance and service quality.
Collaborate with internal departments to ensure seamless operational processes.

Assisted customers with vehicle reservations and rental agreements.
Delivered excellent customer service and resolved customer inquiries.
Promoted additional products and services to achieve sales targets.
Processed rental transactions and maintained accurate records.
Ensured vehicles met company quality standards.