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saher  shamass, Merchandising officer & branch manager

saher shamass

Merchandising officer & branch manager·Maliks

Lebanon

Master's degree, law

Work experience

Total years of experience: 4 years, 10 months

Merchandising officer & branch manager

January 2022 - Present

Maliks

Beirut, Lebanon

January 2022 - Present

- Visual merchandising strategy:
Spearheaded corporate visual merchandising guidelines across branches,
designing high impact oversized window displays and seasonal
promotional layouts ( Christmas, valentines, back to school ) that
significantly boosted floor traffic.
- Branch operation management:
directed daily operations, inventory control, and retail logistics for a high
end volume branch for over 3 years, consistently achieving monthly sales
target.
- Team leadership:
Supervised, motivated, and trained a dedicated retail team, fosters a high
performance culture focused on premium customer service and flawless
execution of brand standards.
- Leadership reporting:
Maintained direct communication loops with the CEO and Human
Resources to present visual performance metrics, staffing updates, and
branch revenue growth strategies.

Company industry:
Medical Hospital

Branch manager

September 2021 - November 2022

Brands & Beyond

Beirut, Lebanon

September 2021 - November 2022

management

Maintaining statistical and financial records, dealing with customers
queries and complaints,
Implement cross-training for employees and assistant manager to
maintain productivity at all times.
Develop and maintain a schedule for employees and promotions centered
on holidays sales and other cycles.

Company industry:
Advertising
Job role:
Management

Education

Lebanese University

September 2019

September 2019

Master's degree, law

Lebanon

Skills

COMPUTER DISPLAYS

Intermediate

CUSTOMER ENGAGEMENT

Intermediate

LEADERSHIP

Intermediate

MANAGEMENT

Intermediate

MERCHANDISING

Intermediate

OPERATIONS

Intermediate

PRESENTATIONS

Intermediate

RETAIL MANAGEMENT

Intermediate

SALES

Intermediate

TEAM LEADERSHIP

Intermediate

Languages

Arabic

Native Speaker

English

Expert