ساحل جابان

• Built MIS dashboards and reports using Excel and Power BI, improving reporting efficiency
by 40%.
• Improved O2C process efficiency and reduced finance pending cases through cross
functional coordination.
• Managed sales coordination, client follow-ups, payments, deliveries, and order closures.
• Prepared quotations, POs, proforma invoices, and final invoices.
• Coordinated with factory and dispatch teams for timely order execution.
• Tracked sales orders and ensured on-time dispatches and customer deliveries.
• Handled dealer pricing, schemes, and customer sales queries via phone and email.

• Led corporate training evaluationsfortechnical and non-technical programs.
• Delivered SAP-based reports, MIS dashboards, and data visualizations.
• Identifiedtrends, anomalies, andefficiencygaps.
• Conducted competitive benchmarking to support new customer acquisition.

• SAP ERP based Order-to-Cash support including order processing, tracking, and billing.
• Sales reporting, pricing analysis, and forecast support.
• Onboarded new clients and strengthened existing customer engagements
• Managed RFQs and raised escalation tickets to ensure timely issue resolution.
• Enabled end-to-end delivery tracking, ensuring shipments deliver