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Sai Kumar Thadepalli, Devops Engineer IV

Sai Kumar Thadepalli

Devops Engineer IV·Mitratech India Private Ltd.

India

Bachelor's degree, Computer Science

Work experience

Total years of experience: 11 years, 9 months

Devops Engineer IV

April 2025 - Present

Mitratech India Private Ltd.

Hyderabad, India

April 2025 - Present

Product: HotDocs, Document Automation Platform.
• Designed and implemented Azure infrastructure solutions including App Services (containerized), Storage Accounts, Key Vaults,
and Virtual Machines.
• Automated infrastructure provisioning using Bicep templates and integrated them with Azure DevOps pipelines for consistent,
repeatable deployments.
• Created PowerShell and Bash automation scripts to manage lifecycle operations
• Architected and optimized Azure DevOps CI/CD pipelines for faster build and release cycles, incorporating caching strategies
and parallel execution to improve runtime.
• Integrated SonarQube for automated code quality and security vulnerability scans, ensuring early detection and remediation
during the build stage.
• Containerized applications using Docker, creating lightweight and portable deployment artifacts.
• Currently leading the transition from App Services-based containers to Azure Kubernetes Service (AKS) for improved scalability,
resilience, and workload orchestration.
• Built and maintained Azure Automation Runbooks to handle operational tasks such as automated VM shutdown/startup, stale
resource cleanup, and compliance checks.
• Developed reporting scripts to identify unused or stale cloud resources based on PRID tags and closed PR states, saving cloud
costs and improving resource hygiene.
• Implemented Key Vault integration for secure management of credentials, certificates, and application secrets.
• Created templatized CI CD pipelines for the deployments.
• Followed a shift left best practices to fail fast whenever security measures were broken.
• Partnered with development, QA, and security teams to create a unified DevSecOps culture.
• Enhancing my productivity by making use of AI tools like Chatgpt, DevinAI, Deepseek by incorporating them to repos and
performing PR reviews.

Company industry:
Legal Process Outsourcing (LPO)

Senior Consultant III

July 2024 - April 2025

Neudesic Technologies Private Ltd.

Hyderabad, India

July 2024 - April 2025

• Our Document Intelligence platform document digitization by manual tasks through ML/AI
technologies, effectively addressing business challenges.
• I support developers and the UI/UX team with their infrastructure and DevOps requirements.
• My expertise spans Azure Cognitive Services, managing code repositories, and enforcing best practices.
• I handle Infrastructure as Code (IaC) with Terraform, including module management and version control.
• My role includes overseeing the initial deployment of Document Intelligence Platform (DIP) and seting up private endpoints
using Terraform.
• Optimize existing playbooks and workflows to improve efficiency, reliability, and scalability for configuration management.
• Integrated playbooks into pipelines to ensure automated deployments of infrastructure and handling the deployment failures.
• Configuring CI/CD pipelines for the automated delivery of the code to lower environments to higher such as Dev/QA/UAT/Pre
prod/Prod environments efficiently.
• Handling errors in the production sites and helping developers to resolve the issues at application functionality level.
• Handled terraform for the infrastructure provisioning through GitHub actions integrating security best practices like wiz code
scanner.
• Configuring network components such as virtual networks (vNet), subnets, and private endpoints to ensure secure
communication within Azure.
• Managing storage accounts and providing secure access for developers to facilitate document processing.
• Keeping Jira boards updated with current tasks and track project deliverables.

Company industry:
Administration Support Services

Migrations Engineer

December 2022 - June 2024

SNP Cloud Technologies.

Hyderabad, India

December 2022 - June 2024

• In my role, I have successfully led and executed numerous server & application migration projects, guiding organizations
through complex transitions from on-premises systems to cloud environments.
• Deployed and managed Azure Kubernetes clusters for various microservices-based applications, ensuring seamless
orchestration of containers at scale.
• Configured and maintained AKS clusters with multiple node pools to optimize resource allocation based on workload
requirements.
• Worked with development teams to containerize applications using Docker, ensuring smooth migration of legacy applications
into Kubernetes environments.
• Built CI/CD pipelines using Azure DevOps and GitHub Actions, integrating automated container build and deployment pipelines
for applications on AKS.
• Developed and maintained Ansible playbooks and roles to automate configuration management, and orchestration tasks across
diverse environments.
• Leveraged Azure Pipelines for automating the deployment of containerized applications into AKS clusters, ensuring rapid and
reliable software delivery with minimal downtime.
• Integrated Prometheus and Grafana for advanced monitoring and visualization of cluster health, resource utilization, and
application performance.
• Developed and maintained Helm charts for multiple applications, enabling efficient deployment and versioning of Kubernetes
resources
• Created reusable Helm templates to define Kubernetes resources in a flexible manner, allowing application configurations to be
parameterized based on environments.
• Implemented security best practices in Ansible playbooks, including secret management and role-based access control, to
ensure compliance with organizational security policies.
• Used Helm install to deploy application manifest files (including Kubernetes resources like Pods, Deployments, Services, etc.)
directly to AKS clusters with minimal configuration.
• Leveraged Helm upgrade to update applications, ensuring seamless version upgrades and rollback capabilities without
downtime.
• Worked on cost management aspects during the migrations and monitoring the cost aspect by maintaining tags associated to
all the resources deployed in azure.
• Leveraged Terraform for provisioning and managing infrastructure as code, ensuring code consistency through version control
systems while adhering to best practices.

Company industry:
Administration Support Services

Azure SME

April 2022 - November 2022

Minfy Technologies.

Hyderabad, India

April 2022 - November 2022

• Designing and implementing azure solutions across a range of cloud models like IaaS, PaaS and integrated on-premises, on
demand workloads with the azure public cloud.
• Worked on Microservices for continuous Delivery environment using Azure, Docker.
• Develop, implement, and maintain Ansible playbooks and roles for provisioning, configuration management, and deployment
automation.
• Worked on POC to automate the application deployment into containers like AKS.
• Created AKS clusters using the terraform modules. Had hands on in managing the upgrades for clusters.
• Optimize existing playbooks and workflows to improve efficiency, reliability, and scalability.
• Design and manage Ansible inventories and variable files for complex environments.
• Implement consistent and repeatable deployment pipelines using Ansible, CI/CD tools such as ADO.
• Troubleshoot issues related to infrastructure deployment and configuration, identifying and resolving problems quickly.
• Implement monitoring and logging solutions to track the status and performance of automated deployments.
• Involved in seting up a Microservice architecture for applications development and implemented high availability with azure.
• Extensively worked on Building and installing servers, creating multiple resources in Azure using terraform and Portal.
• Worked on Virtual networks and network security groups.
• Worked on seting up virtual appliances by creating images from VHD disk for cisco umbrella.
• Worked with version control, build & release management, and deployment of the solutions to the Dev, QA & Prod
environments leveraging Azure DevOps CI/CD tools sets integrating with visual studio.
• Deployed Kubernetes clusters on cloud with master/minion architecture and wrote many yaml files to create services like pods,
deployments, auto scaling, load balancer, services.
• Experience in JIRA for ticketing and defect tracking system and configure various workflows.

Company industry:
IT Services

Tech, Subject Matter Expert.

October 2019 - February 2022

Kyndryl India Pvt Ltd. (Transitioned, Formerly IBM India Private Ltd.)

Bengaluru, India

October 2019 - February 2022

• Handed customer production environment and addressed cost optimization issues, VM latency issues.
• Worked on cost optimization solutions for managed disks.
• Configured the multiple interfaces for windows virtual machines on clustering needs.
• Handled network security groups for Virtual machines and Virtual Networks to maintain zero trust network.
• Mentoring team to ensure quality delivery and case handling.
• Maintaining and monitoring the provisioned azure infrastructure providing support to customer on infrastructure issues.
• Understanding customer requirements to adjust the VM and disk capacities based on request.
• Customizing the backup policies as per requirement. Monitoring backup jobs and restoring files/folders.
• Handled the DR activity drills performed every quarter.
• Seting up site recovery and worked on replication appliance setup and handled data replications to azure.
• Provisioning Virtual machines, Virtual networks, subnets assigning IP subnet ranges, creating storage accounts and containers.
• Maintaining technical POCs and sharing across team.

Company industry:
Business Support Services

Senior Associate.

June 2015 - September 2019

AT&T Communication Services

Hyderabad, India

June 2015 - September 2019

• Handled escalated issues, atending bridge calls for troubleshooting failures.
• Configuring Disk pools, Disk STU (Advanced & basic, Pure Disk), tape STU, robots/drive configurations.
• Handled around 130 Master servers heterogeneous environment, including NDMP, SQL, VMware, Oracle RMAN, VSS & File
level Backups.
• Installing/Upgrading NBU binaries on Master/Media/Client machines.
• Integrating data domain (OST) solution to NetBackup.
• Troubleshooting failures for Linux and Windows Platforms.
• Extensive experience with Linux operating systems in handling the files/directories cleanup and managing the disk utilization
issues.
• Tackled the disk performance issues in Linux file systems and ensured the alerting is in place when disk went underutilized.
• Designing, planning, maintaining a network-wide NBU architecture.
• Have command over configuring new tape drives to media servers and had knowledge on SAN Zoning requirements.
• Handling IBM & Oracle Tape libraries. (SL8500, L700. etc.) through consoles & ACSLS Servers.
• Decommissioning the Master, Media, and client servers from NetBackup.
• Driven a team of 30, which support successful end-end implementation of backup strategies.

Company industry:
IT Services

System Administrator.

August 2014 - May 2015

Glow Networks Pvt ltd.

Hyderabad, India

August 2014 - May 2015

• Server/Client installation on different platforms (Unix/Windows/Linux). Knowledge in managing Domains, Clients, Users
through AVAMAR Administrator console.
• Create and Manage Dataset, Schedule, and Retention Policy. Monitoring AVAMAR backups and recovering failed backups.
• Analyse Problems & escalate to appropriate Levels. Hardware /software fault detection and vendor liaison.
• Hands on working experience on EMC DPA. Planning, analysing and performance tuning of Backup infrastructure.
• Configuring backups to protection groups in networker master.
• Handling installations of networker clients, enabling backups to data domain

Company industry:
Telecommunications

Education

JNTU Kakinada University

April 2013

April 2013

Bachelor's degree, Computer Science

India

GPA (percentage): 65%

GPA (percentage): 65%

Intermediate Sri Chaitanya Collage.

April 2009

April 2009

High school or equivalent, Applied Mathematics

India

Skills

BUSINESS TRANSFORMATION
Intermediate
BUSINESS TRANSFORMATION
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
DEVOPS
Intermediate
DEVOPS
Intermediate
DISASTER RECOVERY
Intermediate
DISASTER RECOVERY
Intermediate
HYPER V
Intermediate
HYPER V
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
LOAD BALANCING
Intermediate
LOAD BALANCING
Intermediate
MICROSOFT AZURE
Intermediate
MICROSOFT AZURE
Intermediate
MICROSOFT CERTIFIED PROFESSIONAL
Intermediate
MICROSOFT CERTIFIED PROFESSIONAL
Intermediate
VMWARE ESX SERVERS
Intermediate
VMWARE ESX SERVERS
Intermediate

Training and Certifications

Certifications
Microsoft Certified Azure Administrator Associate AZ-104
Microsoft Certified Azure Administrator – AZ-104.

Hobbies

  • Table Tennis.
  • Cricket,
  • Volleyball,
  • Badminton,