Said Jrad

Project Manager at AIY Expert Solutions

• Lebanon
• My current job since July 2020

• As the Product Owner, I led the development and strategic direction of APE
Proxies, a high-performance proxy company aimed at serving diverse
clients from different regions including US, EU, and Asia.

• Successfully owned and managed APE Proxies, ensuring its seamless
implementation, ongoing improvements, and customer satisfaction
throughout its lifecycle.

• Defined the product vision and roadmap, aligning it with the company's
objectives and market demands. Conducted in-depth market research and
competitor analysis to identify key opportunities and challenges.

• Gathered and prioritized product requirements based on customer feedback,
market trends, and internal stakeholders' input, resulting in feature
enhancements that drove increased customer retention and acquisition.

• Managed cross-functional teams to efficiently deliver updates, new features,
and bug fixes, ensuring that APE Proxies maintained its competitive edge in
the market.

• Successfully launched APE Proxies, overseeing the go-to-market strategy,
marketing campaigns, and customer onboarding, resulting in significant sales
growth, positive customer feedback.

• Conducted user acceptance testing and customer interviews to gather
valuable insights, which informed continuous product improvements and
resulted in improved performance and enhanced user experience.