Guest Service Center Manager
Le Royal Mansou Meridien Hotel
Total years of experience :27 years, 6 Months
I am able to oversee, manage and direct employees to make sure everything gets accomplished and is working efficiently.
Emplyees include: Front-desk clerks, baggage handlers, concierge services, Call center operatos, and in some cases food-service. They all typically report to me when finished with duties or when they need direction. I also communicate results and achievements daily, monthly, and on a quarter and year basis.