Seifeddine Fourati

•Making sure the shop floor runs smoothly
•Meet the store's monthly targets and handle budgets
•Recruit and train staff
•Deal with any enquiries and complaints and monitor customer service
•Serve customers as needed
•Put together the rotas and shifts
•Check that the products you sell are well displayed
•Managing deliveries

• Welcome and greeting customers as they arrive and inquire into their choice of electronic goods
• Provide customers with information regarding product features and benefits
• Demonstrate features by employing knowledge of gadgets and technology.
• Respond to customers’ questions and concerns and provide them with proof to back up to claims
• Walk customers through the buying procedure by ensuring smooth payment processes
• Use the up-selling and cross-selling
• Ascertain that pricing information is kept current and that customers are made aware of discounts and promotions
• Use the POS and SAP to make orders and ensure a smooth payment
• Be ready to resolve customer's problems after sale

•Track Competition product pricing & work towards improving specification & competitiveness. Suggest the product portfolios to sales administration.
•Support the sales team in achieving the sales objectives
•Administering client accounts by tracking on project schedules & follow up with team on regular
•Supporting marketing activities by attending trade shows, conferences and other marketing events;
•Making technical presentations and demonstrating how a product will meet client needs
•Liaising with other members of the sales team and other technical experts and solving client problems
•Providing training and producing support material for other members of the sales team
•Prioritize both time and projects, working independently
•Prepare & Submit daily call Reports.
•Monthly Sales against target achieving report.
•Demonstrate leadership by leading by examples, coach, motivate & develop the team.

•Direct laundry and uniform personnel to ensure consistent supply of clean, neat and quality linens and uniforms.
•Perform laundry activities according to health standards department.
•Conduct interview, supervise, train, schedule, counsel and evaluate staff.
•Ensure laundry equipment and facility are in best operating condition.
•Manage and control departmental financial processing.
•Conduct budgeting, purchasing, payroll, forecasting and inventory
•Lead staff relations effectively within laundry department.
•Handle concerns of guest and follow up on activities as required.
•Conduct communication meetings once in month and ensure employee performance effectively.
•Ensure to promote actively team work within laundry department and maintain strong interdepartmental relations.
•Plan, organize and hire all laundry colleagues.