Customer Service Representative
Extensya
مجموع سنوات الخبرة :14 years, 11 أشهر
Working as outsourcing to deliver the best Customer Service experience. Now I am working under a leading telecommunication company account in Gulf and we deliver the services for their customer in a very high professional manner.
• Cisco Networks Engineering.
• Routing and Switching.
• Implementing Network Security Appliances.
• Working with Microsoft Windows Server 2008.
• Working with Microsoft Exchange 2007.
• Working with Microsoft Office SharePoint 2007.
• Monitoring Utilization of Networks using Cacti tools.
• Network Managements and Monitoring using WhatsUp tool.
Team leader for:
• One of Implementation teams for King Abdullah Project for the development of public education.
• Lead one of MeduNet Teams which contains 4 members working in Networks Implementation.