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saina sathar

Client Relationship Specialist·People Dynamics

Saudi Arabia

Master's degree, Integrated Marketing & Communication

Work experience

Total years of experience: 2 years, 4 months

Client Relationship Specialist

June 2021 - September 2023

People Dynamics

Qatar

June 2021 - September 2023

Understanding the customer requirements and then cascading the same to the back-end delivery team. Building smooth relationships with clients increasing retention and repeat business.
Acted as the primary point of contact for all employees on HR queries, including policies, benefits, and HR-related matters.
Prepared reports, presentations, data summaries, and other documents to facilitate decision-making and communication.
Managed the onboarding process and off offboarding focusing on providing an exceptional experience.
Tracking monthly staffing timesheets & generating invoice. Coordinating for timely contract renewals and client payment follow up.

Company industry:: Recruitment & Employee Placement Agency
Job role:: Human Resources and Recruitment

Education

K J Somaiya Institute of Management & Research

April 2014