Client Relationship Specialist
People Dynamics
Total years of experience :2 years, 4 Months
Understanding the customer requirements and then cascading the same to the back-end delivery team. Building smooth relationships with clients increasing retention and repeat business.
Acted as the primary point of contact for all employees on HR queries, including policies, benefits, and HR-related matters.
Prepared reports, presentations, data summaries, and other documents to facilitate decision-making and communication.
Managed the onboarding process and off offboarding focusing on providing an exceptional experience.
Tracking monthly staffing timesheets & generating invoice. Coordinating for timely contract renewals and client payment follow up.