Professional consultant
Alliance Insurance
Total des années d'expérience :9 years, 11 Mois
Demonstrated knowledge of serving as an intermediary between company and customer, keeping a balance in loyalty.
Assist the client in selecting the appropriate insurance provider or policy.
Invent and adopt a variety of techniques and strategies to resolve all types of business problems.
Use excellent time management and negotiation skills while conducting workshops or working with clients.
Provide long term financial forecast that can be used by the government and organizations to resolve existing financial crisis and plan out for the future.
High skilled in greeting and assisting the customers both over the phone and in person.
Fast Learner and Determined to learn with practical approach. Positive attitude towards every aspect and being open minded.
Able to work with a diverse and multicultural customers
Extensive knowhow of responding to customers’ complaints in a positive and proactive manner.
Able to research answers to difficult queries and present customers with solutions that demote complete satisfaction and recurring business.
Communication skills focused on understanding customer needs and developing resolutions.
Proven ability to grasp product knowledge to rapidly address customer questions and complaints.
Able to stay calm when confronted with angry customers and defuse tense situations.
Understanding of customer psychology to more effectively problem solve.