Saja Naffa

• Managed high-level administrative operations and daily scheduling for the Ambassadors office,
ensuring seamless diplomatic and corporate communications.
• Acted as the primary liaison between the embassy, government officials, and international
dignitaries, handling sensitive documentation with absolute confidentiality.
• Coordinated logistics, travel protocols, and itinerary planning for official diplomatic delegations and
high-profile events.
• Drafted official correspondence, memos, and reports in both Arabic and English to facilitate clear
organizational workflows.

• Facilitated the planning, tracking, and execution of telecommunication projects, ensuring
compliance with timelines and deliverables.
• Monitored project milestones, identified potential bottlenecks, and prepared status reports for
senior management.
• Maintained comprehensive project documentation, including resource allocation logs, risk registers,
and stakeholder directories.
• Collaborated closely with technical teams to translate project objectives into actionable operational
tasks.

• Delivered premium relationship management and financial service support to High-Net-Worth
Individual (HNWI) clients.
• Resolved complex customer inquiries and service issues swiftly, maintaining the banks top-tier
retention standards.
• Assisted in onboarding priority clients and ensured strict adherence to compliance, KYC, and banking
regulations.
• Partnered with financial advisors to identify cross-selling opportunities and drive branch portfolio
growth.