Territory Manager
Caterpillar
مجموع سنوات الخبرة :16 years, 3 أشهر
▪ Increased Business revenue to $136M USD in Financial Services Division, advanced sales as a Percentage of Industry Sales (PINS) and sustained 53.2% of Dealership sales.
▪ Booked $24M USD in one month, achieving a new business volume monthly record, for the Middle East, since the regional office opened in 2007.
▪ Enhanced market brand recognition in Power and Construction sectors through direct engagement and professional relationships with clients, business partners, and Dealers.
▪ Went through intensive financial training to become an expert Financial Analyst.
▪ Lead a project to introduce new ways the improve ease of doing business in the region including the introduction of Electronic signature and Financial Merchandising Programs.
▪ Started as Sales Support Manager and Directed Middle East and Africa sales support consulting three Territory Managers to achieve sales goals and drive client engagement while managing one Sales Support Rep.
▪ Territory Manager for all Africa Middle East Territories successfully negotiating rates and financial solutions for customers and Business Partners.
▪ Constantly working with other departments and Customers to reduce Past due accounts and making collection calls to key accounts.
• Successfully complete 4 rotations of up to 6 months, performing diverse sales roles and functions globally
• Conduct 6 months of field visits to various customer power plants, including actively engaging in all maintenance jobs within UK and Ireland Fleet, as Field Services Engineer, and Contract Performance Manager
• Increase knowledge and understanding of power-generation industry technologies during 6-month rotation as Applications Engineer in Atlanta, Georgia
• Successfully develop multiple technical proposals for providing engineered-solutions to resolving customer issues on steam and gas turbines and generators, including creating technically-sound engineering foundation
• Lead all functions of sales and customer solutions process, as Commercial Manager on 3rd and 4th rotation in Dubai
• Lead multiple cross functional projects over 8 Months in the UK for providing Facility Management & BMS Solutions for multiple customers nationwide
• Direct effective project management and distribution for multiple departments, including sales, applications engineering, client services, finance, risk management, legal and field engineering
• Ensure appropriate approvals for risk and pricing requests, including utilizing SalesForce.com for processing proposals through internal process
• Achieve success in multiple contractual negotiations with clients, by focusing on contractual terms and conditions
• Promote harmony between GE and customers through creating and publishing country-wide policy for KPIs and KSIs for entire UK and Ireland Fleet; and implemented across all major CSA contracts
• Enhance ability of applications engineers to write technically-competent proposals, by leading project to create digital platform for improving efficiency of extracting data from different databases
• Achieve successful and efficient sales life-cycle management, by leading seamless integration of sales platforms and CRM’s, through collaboration with multiple teams
• Oversaw all aspects of tender and contract processing, including generating pricing plans and promotional products by monitoring internal and external business line activities
• Developed strategic action plans for growth in target markets, by conducting weekly meetings with business line managers and vice presidents, for monitoring market and industry trends and changes
• Represented company in client meetings for tender clarification and sales, including attending pricing meetings with finance to discuss tender pricing details
• Led management of all generic tender documents, while keeping pressure on business lines for coordinating technical information in ensuring meeting of tight deadlines
• Drove significant increase in corporate sales of all products from postpaid contracts to internet packages to international companies within southern region in Iraq
• Created and expanded existing corporate accounts, through successful implementation of sales strategies
• Generated and implemented effective marketing campaigns, while providing key sales support to marketing executives and field staff
• Successfully customized strategic business development plans for major corporate clients, by establishing and cultivating close professional relationships with clients
• Providing support for the manager as well as focus and direction for my team.
• Applying commercial skills and staff incentives to meet sales targets and cost budgets.
• Helping Organise promotions such as mid season/ end of season reductions.
• Recruiting, developing and motivating staff.
• Meeting operational targets by maintaining high retail standards
• Dealing with customer and staff enquiries and complaints
• Dealing with product repairs and internal store product loans.
• Operating and maintaining the stock computer system for efficient stock taking.
• Serving customers and providing a luxury service suitable for the world’s number one shoe department