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Muhammad Sajid Ali, Senior Service Engineer

Muhammad Sajid Ali

Senior Service Engineer·شركة انظمة الوان

Saudi Arabia

Master's degree, Electronics And Communication Engineering

Work experience

Total years of experience: 9 years, 9 months

Senior Service Engineer

June 2023 - Present

شركة انظمة الوان

Riyadh, Saudi Arabia

June 2023 - Present

• Conduct full-cycle installation, commissioning, and configuration of Roland large-format printers, plotters, and engravers.
• Execute advanced color management through ICC profiling, Calibration, and on-site color matching.
• Perform root cause analysis and field repairs on printing heads, drive assemblies, encoder sensor, scan motor, FFC cable, pullies, solenoid valves, Electronic board and power supplies.
• Enhanced system performance by optimizing firmware and parameter configurations.
• Delivered hands-on operator training on printer software interfaces, safety protocols, and best practices.
• Oversaw preventive maintenance schedules for digital printers, reducing downtime.
• Troubleshot network connectivity issues including LAN, IP configuration.
• Ability to read technical service manuals, and cables diagrams of the machine.
• Diagnosed, repaired, and replaced faulty electronic components, leveraging root cause analysis to prevent recurrent failures.
• Document service activities and maintain accurate records of P.O and delivery items

Company industry:
Printing
Job role:
Maintenance, Repair, and Technician

Senior service engineer

November 2020 - May 2023

sabri group of companies

Lahore, Pakistan

November 2020 - May 2023

Installation and Configuration of Roland(Printers, plotters, engraver)Intelligent Pass Control System.
Software, Firmware, Parameters Up-gradation and installation.
On_site profiling, calibration and guide line for color matching.
Network Devices configuration and troubleshooting.
Perform maintenance for day-to-day issues/queries of users
Responding in a timely manner to service issues and request
Assure that customer is following the guidance for maintenance as compnay required.
Repairing and replacing equipment as necessary .

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Engineering

Field Engineer

September 2016 - October 2020

Inbox business Technologies

Lahore, Pakistan

September 2016 - October 2020

Project: LFR/LMBS (Punjab Mass transit Authority)
• Installation and testing of Automatic Fare Collection equipment (Kent kart) in Lahore Feeder Route Buses.
• Performing necessary configurations of equipment for operation.
• Monitoring of different Online/Offline reports on company’s Online Kent kart portal.
• Making plans of routine maintenance of devices.
• Suggesting solid solutions to meet Service-Law-Agreement requirements.
• Resolving technical issues occurring in devices during operation.
• Experience of using ticketing systems using JIRA and OWS online platforms.
• Working on Change request from client.
• Hands on experience of FTTx/GPON and Optical Fiber access network.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies.
• Hands on experience of OTDR/Optical-source -power meter and VFL.
• Maintaining inventory of installed equipment/items and back office.
• Coordinating with field resources for issues resolution.
Accomplishments:
• Installation and maintenance of hardware for AFC/BSS on the fleet of 200 buses.
• Conduct routes survey with vendor and PMA.
• Initialization and printing of smart cards, token and driver cards on Qprox300.

Company industry:
IT Services
Job role:
Information Technology

Education

Preston University of Islamabad

January 2016

January 2016

Master's degree, Electronics And Communication Engineering

Pakistan

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

Skills

Self Confidence
Expert
Self Confidence
Expert
Determination
Expert
Determination
Expert
Training Guides
Expert
Training Guides
Expert
Documentation
Expert
Documentation
Expert
Management
Expert
Management
Expert
understand technical drawings
Intermediate
understand technical drawings
Intermediate
problem solving
Intermediate
problem solving
Intermediate
Team leading and management
Expert
Team leading and management
Expert
Analysis
Intermediate
Analysis
Intermediate
maintenance and troubleshooting
Expert
maintenance and troubleshooting
Expert

Social profiles

Languages

Urdu

Native Speaker

English

Expert

Arabic

Beginner

Training and Certifications

Training
Optical fiber transmission system & cable jointing
NAVTEC Islamabad
Mar 2013
Programmable Logic control
PITAC Lagore
Apr 2017

Hobbies and interests

listen Motivational speaker

I am more interested to listening the motivation speeches because I energised with them.

Browsing on Internet

I enhance my knowledge through Internet and finy many solutions