Technical Leader
Redknee India Pvt Limited
Total des années d'expérience :19 years, 3 Mois
• Working closely with customer solution architects on the technical requirements from clients to provide technical solutions and passing the requirements to the development team.
• Provide consultation regarding feasibility and risks associated with the requirements, support for the running features and maintenance activities.
• Handling RfEs, providing Estimation and consulting for upcoming features with sales and customer teams.
• Manage escalations of issues both internally and externally.
• Requirement gathering from client and converting them to HLD / LLD.
• Handling Production and Delivery of the Project deliverables to the customer.
• Designing and development of various Intelligent Network services like pre-paid billing, calling card, catering to various customers.
• Managing the project and leading the team to deliver the service with quality and time to market as the main key.
• Providing product enhancements, modifications to present versions, product upgrade solutions as an Individual Contributor.
• Handling customer queries and faults during acceptance test and later stage of the Project.
• Leading Project development team and Enabling and mentoring team members on product and project.
• Reviewing code, test scope and documents to ensure the quality of the deliverables.
Unit testing, Integration and User Acceptance test support.
Customer Side / Onsite Experience:
1. Omantel Oman
o Solution designing for Notification to ESB and Third party SMS and MMS Rating.
o Solution designing and Migration concept designing for OMIP replacement.
o Requirement gathering for Pre-Paid Services.
o Acceptance Test Support
2. Vodafone GSM India
o Requirement Gathering for Pre-Paid Services.
3. BSNL India
o Requirement Gathering for MOC and MTC over Diameter - VPN Integration.
Major Projects:
1. Charge@Unified Product Enhancement
2. Omantel Unified Oman
3. Sabafon Yemen
4. Vodafone GSM India
5. BSNL India
6. Vodacom Lesotho
7. Digi Malaysia
8. Omantel Select Oman
9. Vodafone FixedNet India
• Working closely with customer solution architects on the technical requirements from clients to provide technical solutions and passing the requirements to the development team.
• Provide consultation regarding feasibility and risks associated with the requirements, support for the running features and maintenance activities.
• Handling RfEs, providing Estimation and consulting for upcoming features with sales and customer teams.
• Manage escalations of issues both internally and externally.
• Requirement gathering from client and converting them to HLD / LLD.
• Handling Production and Delivery of the Project deliverables to the customer.
• Designing and development of various Intelligent Network services like pre-paid billing, calling card, catering to various customers.
• Managing the project and leading the team to deliver the service with quality and time to market as the main key.
• Providing product enhancements, modifications to present versions, product upgrade solutions as an Individual Contributor.
• Handling customer queries and faults during acceptance test and later stage of the Project.
• Leading Project development team and Enabling and mentoring team members on product and project.
• Reviewing code, test scope and documents to ensure the quality of the deliverables.
Unit testing, Integration and User Acceptance test support.
Customer Side / Onsite Experience:
1. Omantel Oman
o Solution designing for Notification to ESB and Third party SMS and MMS Rating.
o Solution designing and Migration concept designing for OMIP replacement.
o Requirement gathering for Pre-Paid Services.
o Acceptance Test Support
2. Vodafone GSM India
o Requirement Gathering for Pre-Paid Services.
3. BSNL India
o Requirement Gathering for MOC and MTC over Diameter - VPN Integration.
Major Projects:
1. Charge@Unified Product Enhancement
2. Omantel Unified Oman
3. Sabafon Yemen
4. Vodafone GSM India
5. BSNL India
6. Vodacom Lesotho
7. Digi Malaysia
8. Omantel Select Oman
9. Vodafone FixedNet India
Responsibilities:
• Handling and executing system integration, solution deployment, subscriber migration and bringing up new system, design and development of features for pre-paid service.
• Implemented and deployed end-to-end IN Services, software development processes, and systems using industries best practices coding, testing, deploying and maintaining a best in class IT infrastructure.
Customer Side / Onsite Experience:
1. Idea Cellular India
o Solution Deployment and Subscriber Migration
Major Projects:
2. Idea Cellular India
Achievements:
• Was responsible for successful bringing up of the new system and subscriber migration.
• Customer Appreciation from Idea Cellular for Successful Migration and Up Gradation of Telcordia Pre Paid Service with no call outage.
Responsibilities:
• Designing and developing various Fixed Line IN Services like Pre-Paid Services, Free Phone Services, Tele Voting Services, etc. for different customers.
Major Projects:
1. Nepal Telecom
2. Saudi Telecom
3. Argentina Telecom
4. Telefonica Brazil
5. MTNL India
Achievements:
• Technical Contribution Spot Award from Huawei for Multimedia Number Translation Service Development for Argentina Telecom.
• Best Mentor Award for mentoring new comers.
Post Graduate Certification in Business Management