Head of Administration
ISLAMIC CORPORATION FOR THE DEVELOPMENT OF THE PRIVATE SECTOR (ICD) Affiliate of THE ISLAMIC
Total years of experience :25 years, 5 Months
Managing a team of 11 staff members. The administration unit is divided into several areas according to ICD and its staff needs. Translations, Facility Management, Travel & Event, Government Relations, Transportation and finally Procurement Management.
- Overseeing the management of ICD facilities (buildings, office equipment, furniture etc.)
- Overseeing the maintenance of ICD facilities and infrastructure, coordinating and appointing consultants or contractors to rectify inadequacies if any.
- Overseeing the management of the travel desk assistance function for ICD employees (travel, taxi, hotel, conferences, car rentals, visa, petty cash etc.) by monitoring service quality and volumes.
- Supervising the Administration Officers in conducting feasibility analysis of alternate vendors for the Banks hospitality and procurement needs, and approving selection decisions in a manner that secures efficient investment of ICD funds.
- Ensuring employee queries and requests on administration services are addressed in a timely manner and as per stipulated levels of quality.
- Overseeing the provisions of housekeeping services at ICD, by ensuring ICD staff deliver a high quality of service on day to day maintenance and housekeeping processes.
- Ensuring that safety and security guidelines are upheld and escalations on vendor management for the outsourced security providers, to ensure continuity of service.
- Ensuring that a high level of quality are maintained for ICD, s hospitality services.
- Coordinating with government relations to ensure timely processing of related requests and resolutions.
- Manage the relations between the ICD and other staff outsourcing partners, to make sure terms of reference, payment, and other activities are properly managed.
- Manage the procurement process in the ICD through SAP system and according to the rules of the organization.
- Formulating budgets for the administration division in conjunction with the organizational budget, tracking expenses and ensuring adherence.
- Making sure that all translations of reports/documents are done accurately and within a specific time period.
- Ensuring that all visa requests work/ missions sorted out on a prioritized accordingly.
- Ensuring a healthy & comfortable working environment.
- Making sure that all events are done in different and exciting way then previously.
- Providing staff with details of service providers that give discounted or good rates i.e. car rentals, travel agents, Real estate agents and compounds.
Develop tools and designing reports.
Developing & Designing Key Risk Indicators.
Developing Operational Risk Policies & Procedures.
Supporting the Director Risk in building and implementing the Corporations Risk Strategy.
Ensuring the implementation of Policies, Anti-Money Laundering, Fraud and Early Warning Systems (EWS).
Ensuring adherence with stated Policies.
Providing, Operational Risk Reports and Appropriate Action Plans.
Monitoring ICD’s asset portfolio from risk perspective.
And ensuring adherence with stated policies
Supporting The Director Risk in building and implementing the corporation Risk Strategy.
Recommending the overall risk appetite.
Was in charge of 18 projects with a total portfolio size of USD 216.48 million.
Monitoring disbursement/ repayment of funds process to ensure compliance with terms and conditions.
Overseeing implementation of projects through reviewing periodic reports and conducting visits to project sites.
Identifying projects performing below expectations at an early stage and alerting management.
Recommending corrective action to improve nonperforming assets.
Checking covenants regularly for breach of agreements.
Preparing monthly reports for monitoring and keeping track of deferent projects.
Initiating and performing closure of the account upon settlement of all amounts.
Managed accounts with funded and none funded facility lines.
Maintained, developed and introduced current relationships.
Assessed company creditability.
Recommended and reviewed increasing or decreasing of facilities.
Managed the portfolio and achieved targets.
Marketed and cross-sold SABB products.
Managed categorized accounts risk grades 4-6 Kingdoms wide.
Maintained risk control by ensuring that account strategies are in place at all times.
Effectively improved operational risk by maintaining all units to achieve satisfactory or above audit ratings.
Downgrading and upgrading of accounts and transfer to corporate team or credit control for legal action.
Monitoring/Improving assets by reviewing Categorized Accounts on a monthly basis
Providing up to date Monthly Reports (Big Reports) of Categorized Accounts to top management
Assisting in the preparation of Credit Proposal Summaries (EXCOM summaries)
Setting up The Big Reports through SABB’s Intranet
Downgrading/upgrading of accounts and their transfer to a corporate team/ credit control for legal action
Managed and developed staff.
Collaborated with various organizations, attracted deposits and created program to increase branch deposits.
Assessed and managed risk.
Analyzed financial data as well re feasibility of granting loans and loan recovery.
Liaison with various Organizations for attracting deposits.
Marketing/ Cross Selling Banking Products
Dealing with high balanced accounts
Offering Customer A Very High Quality of Services and Products
Assessing Customer needs and implementing them into Product and Service
Attracting new customers
Portfolio management
Assessing Company Creditability through Balance Sheets analysis
Reviewing company facilities and recommending increase/decrease in facilities
Building and enhancing relations with existing customers
Marketing/Cross selling of products
Company visits
Post Graduate Diploma in Islamic Banking and Insurance, 2012 Institute of Islamic Banking and Insurance (IIBI), London, UK