Air ticketing executive
Singapore airlines
مجموع سنوات الخبرة :2 years, 2 أشهر
*Conducted reservation/ticketing sales as well as promote airline services on Amedeus GDS.
*Handling customer complaints and general inquiries to ensure customer satisfaction and retention.
*Educating customers on the products and services offered by airlines to build an interest and subsequent sales as well as frequent fliers.
*Maintaining contact with major travel agencies and to help them to check and book seat available on the flight.
*Creating new bookings on Amedeus GDS used by Airlines.
*Helping passengers with Reissuance, date change, flight change, seat availablity, OTHS, Wheel chair assistance, language assistance, Meal services, Refund processing, And UMNR bookings.
*Conducted reservation/ticketing sales as well as promote airline services on SABRE GDS.
*Handling customer complaints and general inquiries to ensure customer satisfaction and retention.
*Educating customers on the products and services offered by airlines to build an interest and subsequent sales as well as frequent fliers.
*Maintaining contact with major travel agencies and to help them to check and book seat available on the flight.
*Creating new bookings on SABRE GDS used by Airlines.
*Helping passengers with Reissuance, date change, flight change, seat availablity, OTHS, Wheel chair assistance, language assistance, Meal services, Refund processing, And UMNR bookings.