receptionist/customer service/patient coordinator
medical village
Total des années d'expérience :18 years, 4 Mois
• Assisting patient trough telephone appointments
Filing patient’s profiles through Bee Clinic system
• Follow up on Patient’s satisfaction and recording it for future use
• Attending Doctor’s briefing to review the sales and the patient’s request every end of the day
• Up-selling other clinic services during the telephone appointment as well as during the arrival
• Handling petty cash for daily purchasing as well the staff needs
• Handling the patient’s traffic in the clinic during operation’s time and coordinating with the laser technicians
• Following up with patients during the promotion periods i.e. discounts offers, special season packages and others
