Saksham Gupta

• Delivered the fastest MSS deployment for Dubai Airports
in 18 days, ensuring quality and compliance.
• Implemented SOC and MSS solutions for major aviation, BFSI
& federal clients, including Dubai Airports, Sharjah
Airport, Abu Dhabi Terminals, Abu Dhabi Department of
Finance, Commercial Bank of Dubai, Dubai Development
Authority ensuring rapid deployment & operational excellence.
• Leading Service Delivery & Governance for MSS customers
across Middle East.
• Developed and implemented structured customer training
programs, improving MSS adoption rates and operational
efficiency.
• Designed and delivered customized cybersecurity solutions, meeting
stringent compliance requirements while exceeding client expectations.

• Designed ISO Aligned security framework for major key Indian
conglomerates like Aditya Birla Group, L&T Group and Dr. Reddy
Laboratories.
• Conducted 20+ Threat Landscape Reviews for Fortune 500 clients,
reducing security risks by 25% through proactive mitigation strategy
• Managed 16 CSMs and CSAMs, overseeing 45 Enterprise
Accounts
• Spearheaded customer onboarding programs, improving time-to
value, increasing satisfaction by 30%, & accelerating
product adoption.
• Designed and implemented comprehensive training programs,
upscaling team members to deliver excellence in customer success.

• Handled global technical escalations for Cisco Security
Appliances.
• Configured and troubleshot Cisco Network Security on on-premises and
virtual appliances, ensuring optimal performance.
• Authored and reviewed technical documentation for internal and
external use.
• Specialized in installation and troubleshooting DLP, TLS, IPS/IDS, and
endpoint security technologies.
• Collaborated with cross-regional teams to ensure high-quality service
delivery and customer satisfaction.

• Achieved Indias fastest onboarding for a leading private
bank, deploying an AI/ML-based SIEM solution in a record six
months, significantly improving internal risk management and
mitigating external fraud for high-value banking applications.
• Managed $25M portfolio (ARR 12.5M) with 99.5%
retention rate.
• Implemented SCNX SIEM platform for Fortune 500 accounts across the
APAC and EMEA high profile accounts in Switzerland (Novartis),
Norway (DNB), UK (ARM, BP), and Singapore (SGX)
• Drove enablement, adoption, retention, and expansion of enterprise
accounts.
• Developed and implemented security frameworks aligned with ISO and
GRC best practices, reducing operational risk across MNCs.

• Managed $12M portfolio (ARR $3.2M) across APAC & ANZ
managing clientele like Telstra, NAB, CBA and Qantas Airlines
• Maintained low churn and high retention by driving ROI for enterprise
customers.
• Delivered network security policy optimization and exposure
management, enhancing compliance and reducing operational risk for
enterprise clients.
• Acted as a trusted advisor to senior stakeholders, aligning technical
security solutions with strategic business objectives.

• Implemented and troubleshot firewalls and AWS-based SaaS solutions.
• Configured Desk.com workflows and Salesforce CRM, optimizing
sales and service processes for efficiency.
• Gained hands-on exposure to vulnerability scanning,
monitoring, and database administration.