leasing manager
dunkin donuts Kuwait
مجموع سنوات الخبرة :23 years, 4 أشهر
- Build and implement expansion plan in coordination with brands team
for new and existing brands, identifying target locations based on
market needs.
Find, investigate and evaluate potential retail sites as agreed with
relevant brands.
Work on government and co-operatives bids, preparing necessary
documents and bids pricing.
Prepare and submit site information package contains all location
details, includes competitors’ position in the surround area and
market data base, also issue site financial report contains forecast
sales, expense and profitability.
Negotiate leases from start to finish, ensuring that the most
competitive rates are achieved. Strive to secure the most prominent
space in malls and street locations wherever possible.
Coordinate with projects team to ensure smooth handover of
acquired locations and achievement of target opening dates.
Participation in weekly store opening tracker review.
Manage all processes from site selection to conclusion of legal
contracts in line with company policies and procedures and market
guidelines.
Working closely with finance team to insure rent payment process on
time for the landlords.
•AL Nawadi Holding - Owner of leading Platinum health club group and several development projects within Kuwait (Restaurant Complexes, Commercial buildings and Residential & Hotel apartments).
As Head of Property I had primary accountability to manage the company’s property portfolio, this included:
• Managing all tenant relation functions including selection, leasing, rent collections (in collaboration with Finance), maximizing revenue and meeting expectations of tenants;
•Controlling the procurement and expenditure processing;
•Preparation of annual budget, monthly financial variance reports, operations analysis and leasing activity reports;
•Conducting regular site visits to ensure properties are compliant with established policies and procedures and tenant requirements are met;
•Ensuring regulatory compliance and effective management of risks and liabilities on properties;
•Recruitment of employees to key positions and the establishment of appropriate compensation levels and performance based conditions;
•Building a high-performance culture through the implementation of effective performance management, communication and coaching programs;
•Monitor of all developments in the real estate market relating to or affecting the current value of the company’s assets;
•Developing performance measures for the property portfolio;
•Maintaining strategic relationships with key stakeholders including tenants, suppliers, contractors and Government entities.
M.H. Alshaya Co. - leading international franchise operator for over 70 of the world’s most recognized retail brands including Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, Cheesecake Factory, Victoria’s Secret, Boots, Pottery Barn and KidZania.
• As Real Estate Manager I had primary accountability for the new store opening program for Casual Dining Restaurant Brands across the Northern Gulf (Kuwait, Jordan and Lebanon Markets). This involved site selection, financial viability, negotiation and securing of contracts, and working with the projects team to deliver the construction, fit-out and store openings on time and to budget.
• Other responsibilities:
• Initiating and maintaining key contracts, site selection and budgets. Securing the most prominent space in malls and street locations where possible.
• Preparation of market mapping plans as per the current market supply (Malls) and generate future locations for Retail Network outlets
• Asset management of existing portfolio to ensure that all lease agreements are renewed in time and changes in terms are correctly recorded.
• Liaising with other departments; legal, accounts and property facilities
• Full knowledge of Real estate and tenants law
• Preparation of site packs for all new locations, coordination with and obtaining approval from brands.
• Input into the monthly country property meeting to seeking approval for new store projects and portfolio changes
• Responsibility for growing Starbucks portfolio in Jordan market and work on latest ‘Drive-thru’ concepts
• The securing of new sites and properties Kout Food Brands ( Burger King - Pizza Hut - Kabab-ji - Applebee's - Taco Bell - Ayyame - Scoop a Cone - Burj Al Hamam ) in accordance with the respective development plans, and negotiating the lease contracts and finalizing the deals with the Landlords.
• Managing the Leasing and legal documentation process in connection with new units and renovations.
• Managing internal and external relationships contributing to successful compliance with the expansion plans of each brand.
• Liaison with the Market Intelligence team to provide property insight and advice during the formulation of the brand expansion plans.
• Site / property inspection and evaluation.
• Establish terms and conditions for the leasing or acquisition of identified sites.
• Management of internal processes to secure brand approvals and approval of preliminary feasibility analysis.
• Negotiate and conclude terms with Landlords / Developers.
• Advisory responsibility during completion of legal documentation.
• Completion of ‘new site package’ and handover to IDD team and briefing of Projects team.
• Liaison with lease administration to ensure records are accurately updated.
• Managing RAK full cycle leasing activities and business development strategy starting from attracting new investors, vetting prospective clients, negotiating rental contracts, developing attractive Leasing packages, closing the deal and renewing due to expire contracts,
• Setting up the best property management practice for RAK residential, commercials, labor camps, warehouses and plots. With an eye on property's status including checking and reporting vacant spaces every calendar month, following up check-in & check-out with maintenance department.
• Reinforcing company's policies and procedures related to leasing showrooms, office spaces, flats, labor camps and staff accommodation.
• Preparing standard properties documentation required for business activities such as leasing, renewals, moving in, moving out and renovation. With focusing on automation by using computerized property management system.
• Marketing for properties by telemarketing & advertisement & internet & news paper & good contact with real estate company
• Managed and coordinated the daily activities and productive of sales staff.
• Overseeing properties regular inspections to ensure highest level of maintenance, housekeeping and customer satisfaction.
• Set up quarterly reviews of feasibility study Actual.
• Liaising with other department by providing recommendations and assist to the negotiations relating to rent review, lease renewals and leasing along with other tenant negotiations as required, in a timely and professional manner.
• Communicating with senior management like GM - Legal Manager, Facility Manager, Finance Manager and all tenants to provide timely, relevant and professional advice.
• Preparing daily, monthly and quarterly narrative reports summarizing tenant issues, financial data, variances to budget, arrears, vacant space, details of expenditure, contractors performance, details of defects within the building and remedial action being taken.
• Helping in executing the expansion strategy by selecting new locations for sales offices and negotiating the lease contracts and finalizing the deals with the Landlords
• Sourcing for corporate offices for Damac properties
• Coordinating with different service providers like interior design companies and the sales directors regarding the internal designs for the offices and handover the office to sales team to start the work
• Sourcing for spot signs like light boxes and tri vision or promotion kiosk
• Providing the photography and the layout for all locations and forward it to the director with quotation to start to select whichever the best
• Maintaining good relationships with landlords and agents of real estate companies
• Having full back ground about the real estate and tenant laws
• Liaising with legal, facilities and accounting departments.
• Dealing with contracting companies, and get the best tenders, and other issues
• Follow up the tenancy contract and renewal, Evacuation the site and negotiating with landlord
• Create profile for each site rented category to facilitate the retrieval of information and ensure appropriate follow-up
• Building business relationship with master developers like Nakheel and Emaar & Dubai world centre & duabi Properties & Limitless & land department for
• Sending payment schedule of Damac plot
• Issue the title dead
• register the unites and open the escrow account in land department
• Manage paperwork and certificates for sales team from different government departments (RERA cards)
• Managed all the properties of (Residential & Commercial, Villa, Labour Camp, ware house & Plots )
• Received new properties and prepare the all details of building and tenant in system and filling.
• Evaluation potential building in various emirates according to the specification & facilities & location and prepare report to the Owner to discus Fixing the rent of all the units of the company managed / owned buildings (residential & Commercial & Ware house)
• Develop and implement annual business development plan.
• Work on system automation using Oracle system for Real Estate.
• Researched the market to identify potential clients for vacant spaces and finalized deals with corporate clients to rent properties managed by the company.
• Delegated the workload between the Leasing Consultants to ensure that all work is being completed accurately and in a timely fashion
• Responding for all maintenance request by issue order for facilities department to fulfill all costumer need to improve the quality of services and maintain effective
• Monitor performance of the employees to make sure they are carrying out their duties and responsibilities.
• Monitor the building status (cleaning, complains, maintenance, other problems)For subcontracting jobs
• Met our Sales Manager on a regular basis to report progress in accomplishing set goals;
• Look for the best offer among different sub - contractors
• Introduce new services and products.
I started my career as a supervisor in the shopping center with Al Safeer Group has large assist everywhere like Al-Safeer Mall, Century mall, and discount center, Shop & save and others, After I complete the batchler degree, I moved to the head office in the property department as leasing executive, responsible for lease the residential buildings and retails, after that I transferred to the Al-Safeer Mall as an Assistant Leasing Manager for Managing and attracting and dealing with franchisee companies like McDonalds, Americana, Azada Group, Al Yateem Optical, and others . Offering them the open space and advice them the best location, negotiating the lease contract and finally close the deal.
• Managing the daily leasing activities, by leasing vacant spaces to defined retailers and offering space to international brand retail names to generate additional income.
• Developing ideas for the shopping centre management on a day-to-day basis to attract new tenants and prospective clients, handling the rental negotiations and the development of attractive Leasing packages. Continually Monitoring of Tenants to ensure commercial profits of the Mall
• estimating the financial cost of all the steps related to the whole project
• Study the market and have an idea of the competitors and make swot analysis
• Implement of all the necessary documentation required such as leasing contract, renewals, moving in, moving out and renovation
• Coordinate with commercial tenants for drawing design of the space in order to meet with the standard regulations.
• Follow up work of the entire mall to ensure its cleanness and security and the same in regards to the parking.
• Training of workers and evaluating the training results
• Organizing promotional shows ( plays for children, fashion shows and raffles....etc)
• Follow up the promotion in the media by adds in the news paper and TV & sign board