Salah Al-Din Abed Al-Rahim Halimeh

IT Support (Helpdesk) at Jinan University

• China
• January 2018 to January 2023

Sales and Maintenance: Click Once Tech Services Center 2018-Jan, 2023
•IT Support (Helpdesk): at Jinan University, Lebanon Oct, 2021-Jan, 2023
•IT Support (Helpdesk): at Sainik Trading CO, Lebanon Sep, 2017-Oct, 2021
•Volunteer at UNRWA in IT department (Help desk\Networking). "4 month"
•Training session at Quds channel in IT department. "2 month"
•Training session for one month at Sabeco Company. Summer 2013
•Training session for one month at STAUNCH MACHINERY CO. Summer 2012 Interpersonal and working skills
•Work with the team.
•Flexible to different situations.
•Develop social relations and adapt to work environment.
•Work under pressure and respect deadlines.
•Installing and configuring hardware of operating systems and computers.
•Replacing parts as required.
•Troubleshooting system and network problems, diagnosing and solving hardware or software faults.
•Providing support, including procedural documentation and relevant reports.
•Test all installations before starting any hand-over arrangement.
•Installing windows server.
•Installing well‑functioning LAN/WAN and other networks and Manage components (servers, IP's...etc.).
•Ensure security and privacy of networks and computer systems.
•Support disaster recovery plans, performing regular backups and creating ghost images of workstations prior to upgrades.
•Install operating systems and any software needed on computers.
•Barcode readers and Palm's installing and programing for supermarkets use.
•POS Systems installing and maintenance.
•Conducting electrical safety checks on computer equipment.
•Creating users for employees and give them permissions.
•Follow up the stock of IT store (Printers, toners, parts of computers...etc.)
•Monitoring and follow up the GPS.
•Communicating with Programming Company to fix the problems.
•CCTV Operators.