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Salah Uddin, Core Banking system support analyst

Salah Uddin

Core Banking system support analyst·Ajman Bank

United Arab Emirates

Bachelor's degree, Computer Science

Work experience

Total years of experience: 19 years, 3 months

Core Banking system support analyst

November 2012 - Present

Ajman Bank

Ajman, United Arab Emirates

November 2012 - Present

Investigate & analyze day to day problems raised with ITSERVICEDESK to meet business
needs.
 Communicate with Vendor for Core Banking Issues.
 In-house Development for change requests and new development raised by users.
 Develop and maintain documentation of system, application & operational tasks, processes
& procedures.
 Provides end user training when required.
 Adhere to ITD and Bank's policies and procedures for internal and external processes and
security matters. Immediately report any potential/actual weaknesses / risks and incidents
that are noticed or observed.
 Perform day to day operations and processes to support smooth business operation
including ATM & Visa settlement in T24 and Cheque Book & payer ID, BASEII & MCD file
processing.
 Execute Close of Business (COB) process and application & DB backup
 Perform deployment / installation of fixes / patches for core banking system -T24.
 Review and perform integrity testing of the system after applying changes and upgrades for
core banking system.

Company industry:
IT Services
Job role:
Information Technology

System Analyst

March 2012 - October 2012

Dimensions Healthcare LLC

Dubai, United Arab Emirates

March 2012 - October 2012

Working as System analyst with business team for DHA (Dubai Health authority) to implement eClaimlink portal.
Key responsibilities are
• Implementation and support for client on site and off site.
• System documentation, Application testing and client Coordination.
• Investigate and analyze business requirement and document them.
• Design workflow, process flow and data flow.
• Design UML including use cases, sequence flow and class diagrams.
• Documentation SRS, BRD and TSD.
• Designing test cases and writing testing scenarios.
• Prepare meeting minutes

Company industry:
IT Services
Job role:
Engineering

Temenos T24 Consultant

April 2008 - December 2011

National Data Consultant (Pvt) Ltd - Implementation partner of Temenos NV Switzerland in Pakistan.

Karachi, Pakistan

April 2008 - December 2011

Participate in implementation of Temenos -T24 Core Banking Solution for multiple clients Involves customization, development, application configuration, user trainings and technical support.

Responsible for translate business requirement into functional specification and technical specification documents and writing the application programs to deliver this functionality.

Develop and customize T24 modules; includes change request, reports, user interfaces and system interfaces with legacy or third-party system for various clients.

Works autonomously to design, code, test, document and debug programs of moderate, to high complexity and/or complex subroutines.

Investigate, analyze and provide solution to fill the gaps between user requirement and core banking system.
Participate in user acceptance testing and produce uat supporting documents.

Participate in user training and provide user manuals when required.

Provide on-site support to customer during go-live phases to ensure a successful implementation.

Consult and assist clients with fine-tuning the application functionality and service optimization to meet business objectives.

Adhere company standards and policies for T24 implementation on various clients.

Company industry:
IT Services
Job role:
Information Technology

Software Engineer

January 2007 - April 2008

ECA Soft

Karachi, Pakistan

January 2007 - April 2008

Start career as Software Engineer from ECA Soft and learn SDLC,
application Programming and development, changes in existing
functionality and system optimization. Converts report to nth level of
parameterization and new custom control to use through out the
application. Migrate project from .net frame work 1.1 to frame work 2.0.

Company industry:
IT Services
Job role:
Information Technology

Education

Federal Urdu University of science arts and technology

January 2007

January 2007

Bachelor's degree, Computer Science

Pakistan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

Skills

T24 and Jbase
Expert
T24 and Jbase
Expert
Temenos T24 implementation
Expert
Temenos T24 implementation
Expert
Infobasic
Expert
Infobasic
Expert
Support Function
Expert
Support Function
Expert
Globus
Expert
Globus
Expert
InfoBasic
Expert
InfoBasic
Expert
Temenos T24 Development
Expert
Temenos T24 Development
Expert
Globus T24
Expert
Globus T24
Expert
jbase
Expert
jbase
Expert
T24 and Jbase
Expert
T24 and Jbase
Expert
Temenos T24 implementation
Expert
Temenos T24 implementation
Expert
Infobasic
Expert
Infobasic
Expert
Support Function
Expert
Support Function
Expert
Globus
Expert
Globus
Expert

Training and Certifications

Training
ITIL Foundation
Learning center Dubai
Jun 2014
Islamic Banking
Intiuatiion e-learning center dubai
Jun 2014