Salah Al-Shehk Qasem

Sr. IT System Administrator at Abu Dhabi Municipality

• United Arab Emirates - Abu Dhabi
• August 2014 to June 2016

Outsource from Mideast Data System (IT System Administrator)

1. Manage and Administer Microsoft systems hosted in the data-center and ensuring optimum performance and high availability for the applications servers.
2. Microsoft Exchange 2007/2010 system administration tasks & maintenance.
3. Handling Functional Level 2 incident calls escalated from service desk.
4. Microsoft System Center Configuration Manager 2007-2012 implementation, installation, configuration, and administrating, from asset management, OS deployment, software deployment, desired configuration, Security patches deployment, software metering and generating reports.
5. IT-service desk governance; setting up the service desk policy, workflows and processes, asset distribution policy, SLAs, and service catalogs.
6. Designing and implementing Microsoft System Center Suite 2012 with Microsoft Orchestrator 2012 for system integration, work flow automation and system administrator automation.
7. Manage and administer Microsoft DNS /DHCP /DFS Group Policies in Active directory.
8. Provisioning, Installing, & Configuring new Microsoft servers for project requirements in ADM IT Infrastructure and ensuring proper standards are met while installation.
9. Installing, Configuring & Maintaining new Systems & Application in ADM IT Infrastructure ensuring proper standards are met while installation.
10. Setup, high level configuration and testing of New Hardware platforms and Clustering
11. Maintain different levels of user access privileges as per the polices
12. Implement Security Policy and Administration to ensure that the system users’ login is secured.
13. Administering and tuning web servers with applications hosted on Microsoft IIS.
14. Handle the backup and restore of Microsoft infrastructure servers.
15. Maintaining technical documentation on the administration/operational tasks for reference.

System Administrator at Cubic-Art Pixels (CAP)

• United Arab Emirates - Abu Dhabi
• June 2011 to July 2014

System Administrator at Cubic-Art Technology

• United Arab Emirates - Abu Dhabi
• May 2010 to April 2011

Technical Support at Anjali Information Technology

• Jordan - Amman
• January 2006 to June 2006

Support both hardware &software

Computer Network Technician at G. Z. Trading Establishment

• Jordan - Amman
• February 2003 to December 2005

support network, hardware, software