Senior Officer HR (Asst. manager)
Ports, Customs & Free Zone Corporation
Total years of experience :19 years, 2 Months
(Asst. Manager) Sr. Officer - Employee Relations & Payroll- (2008 - Present)
Built and manage a dynamic HR Team Professionals with 12 members on it. Submitting various reports on MIS, statistics, HRMS, analysis, Salary eligibility, Salary history Costing, budgets and financial reports for various departments when requests by department heads for Management review.
Professional Experience & Significant Achievements
Payroll Management
• Implementing the organization’s pay scale and benefits.
• Review changes for proper authorization and adherence to policy relating to passage payments/ leave encashment, salary adjustments and process reimbursement invoices.
• Approving hiring action in the oracle system for new joiners and leaving action for leavers on resignation / termination and process final settlement as per policy.
• Processing all payroll activities in strict confidentiality and in accordance to the non disclosure clause of PCFC Trakhees.
• To create new cost centre, department, job titles, positions and update temporary employee details for payroll requirements.
• Reviewing/Updating new employee information and bank account details (old and new) into ORACLE as and when required for effective running of payroll function.
• Processing request for payments and online workflow as applicable for payroll requirements for Educational allowances, House rent allowances, Salary Advance and Leave salary advance.
• To ascertain repatriations, increments, bonus, promotions deductions and reimbursements processed in an accurate manner.
• Approving of an appropriate and systematic filing system for payroll records for Top management in strict confidentiality.
• To ensure timely and accurate processing of monthly payroll for all PCFC Trakhees employees.
Employee Relations
• Act as a custodian of critical data (Employee salary details) and maintain confidentiality.
• Provide information to employees and managers on Employee Relations and benefits.
• Processing transfers, promotions, and terminations.
• Interpreting Employee contracts and benefits.
• Record employee information, such as exemptions, transfers, and resignations, to maintain and update employee records.
• Resolving grievances and assisting with processing employee grievances.
• Overseeing engagement programs and other employee relations work.
Recruitment, Training & Development
• Identify manpower requirements working closely with line managers and plan/manage the complete recruitment life cycle for sourcing the best talent from diverse sources locally and internationally.
• Conceive/implement induction programs for new employees and regular training to enhance skill sets & multitasking to meet changing environments.
• Identify training needs across all levels by mapping skills required for particular positions and analysing existing level of competencies.
• Build rapport and motivate resources at all levels in order to expand their capabilities to achieve individual as well as organizational goal.
Planning & Development
• Developed HR policy manual & handbook for the organization and ensured the adherence of the same by all the staff members.
• Develop HR Operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analysing results; initiating corrective actions; minimizing the impact of variances.
• Work in close collaboration with the management in facilitating continued professional development of individual contributors.
• Evaluating the effectiveness of training programs.
Risk Management & Total Rewards
• Analysing job duties and Reviewing/Finalizing job descriptions.
• Performing job evaluations and Job Analyses.
• Conducting and analysing compensation surveys.
• Developing and administering health and safety programs.
• Conducting safety inspections and Emergency evacuation drills.
Business Development Executive (2005-2008)
Professional Experience & Significant Achievements
• Market research and make necessary business calls.
• Demonstrate a systematic understanding of the core concepts of marketing and critical awareness of factors that give rise to the need for a more strategic approach to marketing management.
• Preparing material submittal, pre-qualifications and submitting it to the main contractors for consultant approvals.
• Making all the contract papers of the upcoming projects for any type of contracts with the companies.
• Motivation for Sales, Negotiation, Selling to Business Needs, Closing Skills, Prospecting Skills, Professionalism, Internal Communications, as well as Proficient market knowledge.
• To support sales team to achieve their target and goals.
• To come up with new ideas, check with customers for any suggestions/complaints.
• Arranging the meetings with the client and convincing them for signing contracts.
• Preparing all the competitive quotations or proposal for acquiring the contracts and agreements from other companies.
• Rendering personalized and high quality service to the customers.
• Providing technical support to the company or our clients to some extent when it requires.
Accomplishments
• Single handily contributed for the business growth of the company by 400%.
• Contracted & handled prestigious & valued projects in Dubai, Abu Dhabi, Sharjah & Northern Emirates.
• Successful completed targets and handling the sales & marketing team and attended classes related to marketing & customer services.
Major Projects Finalized:
• Repton School in Nad Al Sheba 4&5 and Mirdiff School in Mizher 1st.
• Saudi German Hospital in Al Barsha.
• Arshia Marina Tower in Dubai Marina.
• Al Zarooni Tower in Al Nahda.
• Al Waleed Paradise Tower, Gold Tower & Silver Tower in Jumeirah Lake Towers.
• Michael Schumacher Tower in Business Bay.
• Al Ghurair Sugar factory in ICAD II, Abu Dhabi.
• Various Labor Accommodations, Warehouses, Villas and many more.