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Salama Alali, Administrative Coordinator | Operations Support

Salama Alali

Administrative Coordinator | Operations Support·Healthpoint Hospital,

United Arab Emirates

High school or equivalent, General Education

Work experience

Total years of experience: 10 years, 1 months

Administrative Coordinator | Operations Support

January 2025 - January 2026

Healthpoint Hospital,

Abu Dhabi, United Arab Emirates

January 2025 - January 2026

• Coordinated patient flow and daily operations
• Managed high-volume appointment scheduling with accuracy
• Maintained patient records using Cerner & OpenJet
• Collaborated with teams to improve service delivery
• Ensured compliance with policies and procedures
Company industry:
Other Healthcare Services
Job role:
7694

Administrative Coordinator

January 2016 - January 2025

SEHA,

Abu Dhabi, United Arab Emirates

January 2016 - January 2025

• Managed administrative workflows and scheduling systems
• Maintained databases and confidential records
• Prepared reports and supported operations
• Improved workflow efficiency
• Trained new staff
Company industry:
Other Healthcare Services
Job role:
Administration

Call Center Representative (Administrative Support)

February 2020 - September 2020

Al Mushrif Clinic,

Abu Dhabi, United Arab Emirates

February 2020 - September 2020

• Handled high-volume calls and bookings
• Ensured data accuracy
• Supported COVID-19 operations
• Maintained professional communication
Company industry:
Other Healthcare Services

Education

Al Sabahiya School

June 2010

June 2010

High school or equivalent, General Education

United Arab Emirates

GPA (percentage): 68%

GPA (percentage): 68%

Skills

ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE FUNCTIONS
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
CERNER EHR
Intermediate
CERNER EHR
Intermediate
DATA INTEGRITY
Intermediate
DATA INTEGRITY
Intermediate
DATA MANAGEMENT
Intermediate
DATA MANAGEMENT
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONAL EFFICIENCY
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
SCHEDULING
Intermediate
SCHEDULING
Intermediate
WORKFLOW AUTOMATION
Intermediate
WORKFLOW AUTOMATION
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Hobbies and interests

Administrative Organization

Over 9 years of experience in Administrative Support and Customer Service. Trained new staff and supported daily operations in healthcare environments.