Career Enhancement Center Head
City University College of Ajman
Total years of experience :16 years, 7 Months
Business Development and Marketing
New Business Development through Schools, Organizations, Societies etc
•Initiating the contents and finalizing the brochures/flyers/banners in coordination with marketing department
•Initiate New Courses for the Center
•Discover new markets and potential business segments
•Competitors’ analysis and fining out their strengths and weaknesses
•Market Research through Surveys before launching a new course
•Admin, Finance and HR
•Budgeting and Controlling for center
•Course Fee Structure Design with analysis of market and competitors
•Fee Collection and Bad Debts Recoveries
•Maintaining professional integrity, confidentiality, respect, and sensitivity in advising.
•Clarifying academic policies, college regulations, program requirements, procedures, and other college information.
•Keeping the records up to date as required by ACCA and BTEC
•Coordination, Counseling and Exam Administration
•Course planning with coordination of Partner Institute/s and make sure that plan is being followed
•Smooth running of current programs and initiating new programs with partner institutes
•Coordination with Partner Institute/s to keep business in order
•Retention of students by making sure their best possible Attendance and participation
•Feedback of all courses
•To register Students for Computer Based Exams and Exam Operations
•Registration of students for BTEC using Edexcel Online Registration System
•CBE Coordinator for ACCA
•Responsible for Annual Renewal of CBE Centre License and communication with ACCA on this behalf
•Liaison with ACCA Mideast and for with Pearson UK
•Assisting students to identify their academic values and goals, consistent with their capabilities, interests, and educational backgrounds.
•Clarifying pertinent information and discussing the implications toward students’ academic success.
•Being accessible and available to students to respond to their questions and concerns.
•Helping students define and develop educational plans; assisting in the selection of appropriate course work and opportunities to achieve students’ goals.
•Respecting students’ individual needs and diversity.
•Assisting students to independently monitor their progress toward achieving their educational and career goals
•Quality Assurance
•Quality Nominee for BTEC Programs,
•Implement Quality Assurance procedures for all offered programs
•Signing Off the documents
•Periodic Audit
Preparation of the Papers Time Table
•Coordination with ACCA for Student Registration, Exam Schedule
•Receive the Students Applications regarding Academic matters
•Fee Collection
•Assigning the Papers to the Concerned Faculty Member
•Students and Faculty Feedback
•Organize and Arranging the Make Up Classes
•Notify Students and Faculty in case of change in Time Table
•Other duties as assigned by Principal
Business Development and meet the target assigned
• Collection and Recovery
• Renewals
• Ensure through personal visits that every client is at the satisfaction level required
• Petty Cash management
• look after the admin matters like paying rent, utility bill etc on time Liaison with external bodies like TMA and other govt agencies for different issues raised time by time
• Supervise the Sales Team and Underwriters
•Other duties assigned by HO
Business Development Activities
•Prepare the Program’s semester and examinations timetable
•Serve as Program Front Office for students, minimizing need for direct contacts with program Directors and faculty
•Receive and process students written requests for issue of transcripts, change of courses, transfers to other Programs and venues, etc.
•Prepare and dispatch Deficiency Reports to students’ parents, and discuss with them measures needed to improve students’ performance
•Receive student’s requests for Program related information through, phone calls, emails, and personal contact
•Advise students on options available to them and lead them to optimal choices given attendant circumstances
•Ensure through personal visits readiness of classrooms for academic sessions, with particular focus on cleanliness, air-conditioning, audio-visual equipment, and any special facilities requested by faculty
•Obtain and implement instructions for conduct of examinations and assignment of exam duties
•Respond in confidence to parents’ concerns on academic plans and progress of their wards Organize holding of make-up classes as instructed by faculty, including reservation of academic room space and special teaching aids
•Notify to Assistant Network Manager any lapses in Lab facilities reported by students or faculty Refer to Maintenance Incharge instances of electrical failure in class rooms and any unsafe conditions
•Coordinate with Transport Incharge for resolving issues related to students’ travel
•Notify students and faculty of changes in timing or venue of scheduled classes
•Liaise with Finance functionaries for settlement of dues of visiting faculty
•Receive from students and pass on the office of Controller of Examinations missing documentation related to their academics
•finalization of exam results, as requested
•Perform any other work assigned by the Director and/or Principal
Organization SKANS School of Accountancy,
Walk In Dealings and Customer Services
• Responsible for attaining Down payments and Processing Charges
• Providing Complete product information to prospective clients
• Providing Verification department with complete address and exact business worth of the clients
• Make sure that Assets has been Insured before delivery/installation
• Liaison with other departments
• Other duties as assigned by Branch Manager
•Arranging the Vehicle with Dealers
•Arranging Insurance
•Assisting the customers to import for Equipment
International Customers Correspondence
•Prepare Production Order
•Export Documentation
•Prepare Quality Documents
•Liaison with ISO Consultant Company
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courses: Lead Auditor ISO QMS Qualification (IRCA Approved) 3 Fold Training Center Dubai in Collaboration with Esenek In Process
