Saleem Raza, employee

Saleem Raza

employee

Mcdonald's

Lieu
Danemark
Éducation
Master, Service management and Research
Expérience
3 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 3 Mois

employee à Mcdonald's
  • Danemark
  • octobre 2011 à septembre 2013

 Achieving day to day goals by leading collaborative team work; guiding for production volume, quality check and time constraints to get the best quality food.

 Enhancing productivity by fast paced work and maintaining CSO (Customer Satisfaction Opportunity) standards throughout the shift.

Customer Relationship Manager à Habib Bank Ltd. PAKISTAN
  • Pakistan - Karachi
  • juin 2007 à août 2008

• Providing support to the managers at administrative level and ran effectively and smoothly others ad hoc tasks.

• Implemented strategy for bank’s interaction with customers. Communicated newly established phone banking system and successfully transform customers from branch banking to phone banking.

• Provided exceptional services at the front desk and performed needs analysis accordance with existing customers which resulted into satisfied customers

Éducation

Master, Service management and Research
  • à Karlstad University, Sweden
  • décembre 2014

Key Areas: Management Control, Sustainable Business Strategies, Service Innovation, Service Management and Marketing, Value creation through service, Service simulation, communication management.

Specialties & Skills

Customer Relationship Management
Banking
Management
Marketing
Service Management
MS Office package

Langues

Anglais
Expert
Suédois
Moyen
Danois
Expert

Adhésions

no
  • no
  • January 2008

Loisirs

  • Travelling, Music, gym