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Saleh Al Qassem, Front Office Supervisor

Saleh Al Qassem

Front Office Supervisor

Fairmont Ramla Resident Hotel Riyadh

Location
Saudi Arabia - Riyadh - Al-Shemal
Education
Bachelor's degree, Tourism and Hotel Management
Experience
5 years, 8 Months

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Work Experience

Total years of experience :5 years, 8 Months

Front Office Supervisor at Fairmont Ramla Resident Hotel Riyadh
  • Saudi Arabia - Riyadh
  • My current job since July 2023

Supervising Hotel Operations
( Pre Opening Hotel).

Front Office Manager at Braira Hotels & Resorts
  • Saudi Arabia - Riyadh
  • March 2023 to May 2023

Front Office Team Leader

Reception Manager at Novotel Hotel Suites Riy
  • Saudi Arabia - Riyadh
  • March 2021 to December 2022

Manging F.O operations, Guest relations, Guest satisfied expert, Team Leader, Team trainer, Reservations management, Daily reports,

Front Office Duty Manager at FourSeasons Hotel and Resorts Riy
  • Saudi Arabia - Riyadh
  • January 2019 to December 2020

Team work, Team leadership, Hotel operations management, Resolving guest complaints, Opera system experience.

Front Offices and Reservations Role at FourSeasons Hotel and Resorts Riy
  • Saudi Arabia - Riyadh
  • April 2018 to January 2019

Hospitality, Team work, Opera System, Concierge, Hotel operations, Rooms division.

Education

Bachelor's degree, Tourism and Hotel Management
  • at King Saud University (KSU)
  • April 2017

Future leader ship program for the Saudi Arabia vision of the tourism and hospitality.

Specialties & Skills

Team Leadership
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Operation
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Hotel Reservations
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Concierge Services
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Front Office
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Solve Issues
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Leading Operations
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Front Office
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MICROSOFT EXCEL
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Reservations
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Guest Service
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Opera System
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Guest Communications
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Teamwork
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Languages

Arabic
Native Speaker
English
Expert

Training and Certifications

Employee of the Year At FourSeasons Hotel and Resorts Riy (Certificate)
Date Attended:
December 2019
Employee of the Month At FourSeasons Hotel and Resorts Riy (Certificate)
Date Attended:
November 2019

Hobbies

  • Football and reading