SALEH ALALYANI, Customer Service Representative

SALEH ALALYANI

Customer Service Representative

Riyadh Municipality

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Law
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Customer Service Representative at Riyadh Municipality
  • Saudi Arabia - Riyadh
  • My current job since December 2013

• Provide high-quality service that meets all customer needs and enhances their level of satisfaction .
• Evaluate customer experience, write feedback and send reports to management on a regular basis .
• Answering questions or inquiries that the customer needs to know .

Administrative Assistant at Saudi Electricity Company
  • Saudi Arabia - Riyadh
  • February 2013 to April 2013

• Coordinating meetings, filing and other administrative duties.

Customer service at Afkar Alkhayr Company
  • Saudi Arabia - Riyadh
  • December 2011 to March 2013

• Provide high-quality service that meets all customer needs and enhances their level of satisfaction .
• Evaluate customer experience, write feedback and send reports to management on a regular basis .
• Answering questions or inquiries that the customer needs to know .

Front Desk Employee at Afkar Alkhayr Company
  • Saudi Arabia - Riyadh
  • December 2011 to March 2013

• Answering questions or inquiries that the customer needs to know .
• Provide high-quality service that meets all customer needs and enhances their level of satisfaction .
• Evaluate customer experience, write feedback and send reports to management on a regular basis .

Sales Representative at Afkar Alkhayr Company
  • Saudi Arabia - Riyadh
  • December 2011 to March 2013

• Increase annual sales volume by 8% .
• Achieving milestones set by company management .
• Lead the company's sales strategy including entering new markets .

Debt Collector at Afkar Alkhayr Company
  • Saudi Arabia - Riyadh
  • December 2011 to March 2013

• Collecting all amounts owed by clients to cover financial settlements .

Education

Bachelor's degree, Law
  • at King Abdulaziz University
  • April 2021

Specialties & Skills

Currency
Action Plans
عمليه الشحن و التفريغ للسفن
ورشة عمل
Work Environment
Time Management
Team Management
Teamwork
Solve Problems Effectively
communication skills
Work Under Pressure

Languages

Arabic
Expert
English
Beginner

Training and Certifications

Customer Service Skills (Training)
Training Institute:
King Abdulaziz University
Date Attended:
February 2020
Duration:
3 hours
Cyber Security (Training)
Training Institute:
STC
Date Attended:
January 2019
Duration:
3 hours
Computer (Training)
Training Institute:
The Ministry of Education
Date Attended:
November 2014
Duration:
240 hours

Hobbies

  • Sports
  • Traveling
  • Reading
  • Learning