Sales and Distribution Manager
MODERN DISTRIBUTION COMPANY
Total des années d'expérience :15 years, 2 Mois
SIGNIFICANT HIGHLIGHTS
• Steered efforts in collaboration with the team in surpassing business goals and formulating plans for territory development/ management
• Stellar role in development of strategic sales plans to increase and attract more customers in order to accomplish objectives.
• Instrumental in sustaining equilibrium between supply and demand for goods and services while managing the department of sales’ recruitment processes
• Strategized long term business directions of the region to ensure maximum profitability in line with organizational objectives; involved in coordinating budgets, forecasts & reports; effectuated plans to attain maximum sales and optimum revenue
• Conceptualized new business development strategies in line with organizational goals and objectives; performed market scan, identified potential channel/ partnership opportunities to drive demand for the range of assigned products
• Successfully developed organizational sales strategies pricing services and products offered by the business
• Followed the market, researched new products, and analyzed the competition using in depth promotion and marketing of new services and products
SIGNIFICANT HIGHLIGHTS ACROSS THE CAREER MILESTONES
Dec’16 - Present: Branch Manager, Riyadh, Saudi Arabia
• Benchmarked business target by achieving 102%; led to consistent increase in customer base by 105%
• Registered significant improvement in quality & voice of the customer (VoC) of over 28%; thereby elevating it to 77% & increased it by 5% in 2021
• Detected & reported Fraudulent Transactions thus enabling bank in effective compliance and regulations adherence
• Successfully increased NCBD 116%; consistently worked towards increasing the sales and branch balances by 45%
Feb’15 - Mar’15: Manager Direct Sales in Central Region, Riyadh, Saudi Arabia
• Formulated process & revamped direct sales in 2015; registered 100% increase in sales, i.e. from SAR 12 million t0 SAR 23 million
• Led, guided & mentored the team to acquire a 10.3 performance rating which was 4.4 earlier
• Pivotal role in increasing sales from 4.5K to 8.53K & supervisors from 2 to 5
• Managed key products/services include Loans & Mortgage, Credit Cards, (VISA & MasterCard); grew the customer base
SIGNIFICANT HIGHLIGHTS ACROSS THE CAREER MILESTONES
• Augmented business operations & monthly targets in highly competitive market
• Bagged position and top ranking amongst the top three supervisors in terms of sales
• Ranked 2nd in central region and 3rd within the kingdom from among 1 supervisor
• Significantly involved in monitoring team performance right from generation of performance reports till corrective timely actions
SIGNIFICANT HIGHLIGHTS ACROSS THE CAREER MILESTONES
SEP’2012 - MAR’2014: MY FAMILY RELATIONSHIP OFFICER / DEPUTY MANAGER
• Benchmarked business target and surpassed all monthly sales revenue and customer base expansion targets
• Bagged 2nd rank in sales in the central region for sales in Nov and Dec 2012.
• Instrumental in generating sales for banking products and services including personal finance, credit cards, mortgage, saving programs, and expanded the customer base.
JAN’2009 - AUG’2012: DIRECT SALES TEAM LEADER
• Steered business operations with team of 10 sales representatives; allocated individual and collective team targets
• Established the bank's presence in the new markets, resulting in growth in the market share while promoting the bank's products and services to existing customers, generated leads and secure new business.
• Rendered training to sales team members on products and services; involved in lead generation & converted leads into business
Previous Experience -
May’2002 - Jul’2008: Samba Financial Group (Abha / Riyadh, Saudi Arabia); Joined as Telemarketing Administrator; promoted as Credit Administrator, again as Customer Service Supervisor; last designated as Sales Team Supervisor
Bachelors in Business Administration from King Abdulaziz University, Jeddah, Saudi Arabia in 2016
