saleha ansari, passenger services supervisor

saleha ansari

passenger services supervisor

Lufthansa German Airlines

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, flight services conducted by Lufthansa
Experience
5 years, 7 Months

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Work Experience

Total years of experience :5 years, 7 Months

passenger services supervisor at Lufthansa German Airlines
  • India - Mumbai
  • January 2009 to January 2011

Lufthansa German Airlines (2009-2011)

flight attendant at lufthansa german airline
  • Germany
  • January 2009 to January 2011

(January 2009 - 2011)
Responsibilities: • Accomplished training on BOEING-747, AIRBUS-343, 346, 333, 330..
• In depth Knowledge of LUFTHANSA Products and services
• Educating passengers of country regulations at port of Embarkation
• Ensuring safety protocol is adhered to by passengers at all times & in Emergency situations
• Primary In-flight Medical lead for Medical Emergencies
• Conducted interview and screened new crew candidates hired from Lufthansa India
• Preparing Flight reports for central office in Frankfurt
• Handled VIP escorts, celebrities, Royal families & High ranking government officials like Prime ministers, CEO's of banks etc

PASSENGER SERVICES SUPERVISOR (LUFTHANSA) at Mumbai International Airport
  • India
  • April 2008 to January 2009

Mumbai International Airport - PASSENGER SERVICES SUPERVISOR (LUFTHANSA)
(April 2008 - January 2009)
Responsibilities: • Terminal handling of airport operations
• Supervising operational staff who service premium passenger facility (Business/ First class lounge)
• Supervised airline representatives that enrolled Lufthansa frequent flyer members
• Trained new recruits for Passenger handling
• Manage various counter duties such as making reservations, ticketing, the calculation and collection of excess baggage charges, documentation and assisting passengers in general in complying with immigration and customs formalities.

passenger services executive at Mumbai International Airport
  • India
  • January 2008 to January 2009

Mumbai International Airport (Lufthansa 2008-2009)

PASSENGER SERVICES OFFICER at Mumbai International Airport
  • India
  • November 2006 to March 2008

Mumbai International Airport - PASSENGER SERVICES OFFICER (AIR-INDIA)
(November 2006 - March 2008)
Responsibilities: • Passenger Facilitation at Arrivals, Departures and Transfer Desk
• Check - In agent for Air India and other international airlines
• Accomplished Dangerous goods and aviation security awareness conducted by Air-India.
• Well versed with globally used aviation systems - Unisys, Amadeus, Galileo

Jaslok Hospital & Research Centre- Mumbai, India

customer service executive at Mumbai International Airport
  • India
  • January 2006 to January 2008

Mumbai International Airport (Air-India 2006-2008)

MEDICAL LABORATORY ANALYST at CLINICAL PATHOLOGY
  • India
  • December 2004 to May 2005

MEDICAL LABORATORY ANALYST - (CLINICAL PATHOLOGY)
(Dec 2004 - May 2005)
Responsibilities: • Maintaining patient's medical records and analyzing against historic activity
• Maintains laboratory equipment and supplies
• Responsible for inventory control and procurement of supplies
• Performed a variety of routine and complex blood drawing procedures including venipuncture, finger and heel sticks, accessing central venous catheters, blood cultures
• Performed routine laboratory tests and procedures & recorded results
SCHOLASTIC ACHEIVEMENTS

- Degree in Bachelor of Science, specialized in Medical laboratory technology (Paramedics)
- Schooling from St Teresa's Convent high school (Mumbai)

- Proficient in Microsoft office, Internet, Web designing, Html, Photoshop, Coral draw
- Appreciated and awarded by Spastics society of India for raising funds
- Elected Deputy general secretary representing students council in University

Education

Bachelor's degree, flight services conducted by Lufthansa
  • at IGNOU
  • March 2005

Diploma in in-flight services conducted by Lufthansa in Frankfurt Diploma in Airport Operation and services from Golden harvest aviation

Specialties & Skills

Training Documentation
Operations Training
Aviation Security
Aviation Operations
AMADEUS
AVIATION
CENTRAL OFFICE
COLLECTION
DOCUMENTATION
EDUCATING
OPERATIONS
SECURITY
TRAINING

Languages

Hindi
Expert
Marathi
Intermediate
Urdu
Intermediate
English
Expert