Senior Key Account Manager
Aramex - Egypt
Total des années d'expérience :14 years, 4 Mois
Motivate and lead team to achieve monthly, Quarterly and Yearly targets
Working closely with pricing manager to get new resources for Freight and Transportation
Pipeline planning for Sales team
Resposible for Sea & Air freight and clearance division
Resposible for Warehousing storage Sales division
Analysing customers P & L to review discount given profitable according their volume and cost of capital
Control Aging of customers.
Usual improvement for sales and internal structure in coordination with Cs and operation department
Motivate and lead team to achieve monthly, Quarterly and Yearly targets
Working closely with pricing manager to get new resources for Freight and Transportation
Pipeline planning for Sales team
Resposible for Sea & Air freight and clearance division
Resposible for Warehousing storage Sales division
Analysing customers P & L to review discount given profitable according their volume and cost of capital
Control Aging of customers.
Usual improvement for sales and internal structure in coordination with Cs and operation department
- Responsible to handle more than 120 existing account
- Meet target needs according to growth expectations
- Register new proposals for customers
- New business generator
- Ensure that Payment was done by customers on monthly basis according to the contract
- Ensure to respond for every inquiry or quotation
- Internal follow up for existing customers requests
- Motivate customers to grow business
- Work on expanding our market share
Meet DHL's customer service and service point objectives.
Provide customer feedback to others in the organization
Meet service level and response time objectives
Meet quality objectives
Perform customer identification
Perform shipment identification
Record sales leads.
Make continuous work process improvements.
Receive customers at front counter reception and proceed their shipments via DHL software.
Achieve KPIs and IKOs .
collecting and updating data for mobinil's customers