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salem alobathany, Business Operations Specialist (BizOps)

salem alobathany

Business Operations Specialist (BizOps)·Food Stock Trading Company,

Saudi Arabia

Diploma, شبكات

Work experience

Total years of experience: 12 years, 7 months

Business Operations Specialist (BizOps)

January 2020 - Present

Food Stock Trading Company,

Riyadh, Saudi Arabia

January 2020 - Present

• Directed daily business operations with a focus on client account management and financial transactions, ensuring precision and operational excellence.
• Spearheaded the implementation of advanced CRM systems and operational tools to enhance customer engagement, boost accuracy, and streamline workflows.
• Developed and standardized comprehensive Standard Operating Procedures (SOPs) to optimize processes and mitigate operational risks effectively.
• Enhanced compliance monitoring and risk assessment frameworks, contributing to a more robust operational environment and supporting investment initiatives.
• Fostered a culture of continuous improvement, leveraging data-driven insights to inform strategic decisions in the investment domain.

Company industry:
Distribution, Supply Chain & Logistics
Job role:
Administration

Production Quality Checker

October 2014 - Present

HSBC SA

Riyadh, Saudi Arabia

October 2014 - Present

Company industry:
Banking
Job role:
Quality Control

Data Quality officer

May 2017 - October 2025

HSBC Bank Limited

Riyadh, Saudi Arabia

May 2017 - October 2025

• Oversaw data integrity processes to ensure precision and consistency in investment-related operations.
• Implemented robust data quality checks, collaborating with teams to rectify discrepancies and enhance data reliability.
• Developed comprehensive reports analyzing data trends and issues, facilitating informed decision-making for management.
• Partnered with Operations and IT to streamline data workflows, driving efficiency and reducing operational risks.
• Ensured compliance with internal policies and regulations, safeguarding data handling practices in the investment domain.

Company industry:
Banking
Job role:
Quality Control

Production Quality Checker

May 2015 - October 2025

HSBC Bank Limited

Riyadh, Saudi Arabia

May 2015 - October 2025

• Conducted thorough KYC analysis across diverse business lines, ensuring strict adherence to AML regulations and internal compliance policies.
• Reviewed and validated Client Due Diligence (CDD) profiles, facilitating accurate onboarding and compliance with regulatory standards.
• Collaborated effectively with Financial Crime Compliance (FCC) teams and business partners to address queries and ensure timely resolution of cases.
• Monitored and analyzed quality metrics, driving enhancements in operational accuracy and efficiency.
• Provided guidance and training to team members, fostering a culture of compliance and continuous improvement.
• Developed strong relationships with stakeholders, enhancing collaboration and communication within the organization.

Company industry:
Banking
Job role:
Quality Control

Account Operations Assistant

September 2014 - October 2025

HSBC Bank Limited at

Riyadh, Saudi Arabia

September 2014 - October 2025

• Streamlined client onboarding processes by meticulously reviewing and validating customer data, ensuring compliance with investment account opening procedures.
• Successfully processed approvals for new investment accounts and portfolios, adhering to stringent bank policies to enhance operational efficiency.
• Generated comprehensive daily reports detailing account activity, facilitating management oversight and promoting operational transparency.
• Fostered collaboration with cross-functional operations teams to optimize client onboarding experiences, contributing to improved client satisfaction and retention.
• Leveraged strong analytical skills to identify areas for process improvement, driving enhancements in account management workflows.

Company industry:
Banking
Job role:
Accounting and Auditing

مدخل بيانات

January 2008 - October 2008

مؤسسة تاج الوطن

Riyadh, Saudi Arabia

January 2008 - October 2008

• إدارة عمليات إدخال الفواتير بدقة وكفاءة لتعزيز دقة البيانات المالية.
• استخدام برامج إدارة البيانات لتحسين تدفق العمل وتقليل الأخطاء.
• تحليل بيانات الفواتير لتحديد الاتجاهات والفرص الاستثمارية المحتملة.
• التعاون مع الفرق المالية لتقديم تقارير دقيقة تدعم اتخاذ القرارات الاستثمارية.
• تطوير مهارات تحليل البيانات لتقييم أداء الاستثمارات السابقة.
• تحسين العمليات الإدارية لتحقيق أقصى قدر من الكفاءة في إدخال البيانات.
• التركيز على الجودة والامتثال للمعايير المالية لتعزيز الثقة في البيانات.
• الاستفادة من الخبرة المكتسبة في إدخال البيانات للانتقال إلى مجال الاستثمار.

Company industry:
Merchandising
Job role:
Administration

Education

معهد العالمية للحاسب و التقنية

July 2008

July 2008

Diploma, شبكات

Saudi Arabia

GPA (point): 3.45 out of 4

GPA (point): 3.45 out of 4

شبكات حاسب الي

Al-Alamiah Institute for Computer & Technology (AICT)

January 2008

January 2008

Bachelor's degree, Computer Networking Technology

Saudi Arabia

وزارة التربية و التعليم

July 2006

July 2006

High school or equivalent, شرعي

Saudi Arabia

GPA (percentage): 71%

GPA (percentage): 71%

شرعي تحفيظ القرآن الكريم

الثانوية

January 2005

January 2005

High school or equivalent, عام

Saudi Arabia

Skills

Labor Analysis
Expert
Labor Analysis
Expert
Leadership
Expert
Leadership
Expert
Business Organization
Expert
Business Organization
Expert
Layout
Expert
Layout
Expert
Report Writing
Expert
Report Writing
Expert
الحاسب الآلي
Expert
الحاسب الآلي
Expert
ACCOUNT MANAGEMENT
Intermediate
ACCOUNT MANAGEMENT
Intermediate
BANKING
Intermediate
BANKING
Intermediate
BEST EXECUTION
Intermediate
BEST EXECUTION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
COMPLIANCE REPORTING
Intermediate
COMPLIANCE REPORTING
Intermediate
CRYPTOCURRENCY
Intermediate
CRYPTOCURRENCY
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
ISO 9000 SERIES
Intermediate
ISO 9000 SERIES
Intermediate
LEAN SIX SIGMA
Intermediate
LEAN SIX SIGMA
Intermediate
Labor Analysis
Expert
Labor Analysis
Expert
Leadership
Expert
Leadership
Expert
Business Organization
Expert
Business Organization
Expert
Layout
Expert
Layout
Expert
Report Writing
Expert
Report Writing
Expert

Languages

Arabic

Expert

English

Beginner

Training and Certifications

Certifications
Lean Six Sigma Foundations
MBS Leadership & Entrepreneurship Program
Securities Rules and Regulations (CME1)
شهادة شكر من COO
Dec 2016