salem bazqamah, GL

salem bazqamah

GL

ikea

Location
Saudi Arabia
Education
High school or equivalent, RELIGION
Experience
15 years, 2 Months

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Work Experience

Total years of experience :15 years, 2 Months

GL at ikea
  • Saudi Arabia - Jeddah
  • March 2000 to April 2015

• Customer Service Officer.
• Work as assistant of Customer Service Manager during transportation from Al Suleimaniah Branch to new branch.
• Preparing the Tellers dept. in the new branch and training the new employees.
• Group Leader of Safety and Security (Safety - Security -Control Room - CCTV).
• Training and Explaining the Security, Safety and Emergency processes for new employees.
• Follow up and analyzing the results of Annually Inventory.
• Development the control procedure of Import & Export from Store Department, also make plans to reduce risk and loses.
• Development and Update the Visual Control Unit System

GL at ikea
  • Saudi Arabia - Jeddah
  • March 2000 to April 2015

• Customer Service Officer.
• Work as assistant of Customer Service Manager during transportation from Al Suleimaniah Branch to new branch.
• Preparing the Tellers dept. in the new branch and training the new employees.
• Group Leader of Safety and Security (Safety - Security -Control Room - CCTV).
• Training and Explaining the Security, Safety and Emergency processes for new employees.
• Follow up and analyzing the results of Annually Inventory.
• Development the control procedure of Import & Export from Store Department, also make plans to reduce risk and loses.
• Development and Update the Visual Control Unit System

Education

High school or equivalent, RELIGION
  • at RADWAH HIGH SCHOOL
  • July 1998

Islamic science and the basics of the Arabic language

Specialties & Skills

Management
Customer Service
Loss Prevention
Security
• Investigation and analysis of the results in conformity
• Develop the team capabilities, and work on motivating
Ensure standards for quality, customer service and safety are met
Handle customer questions, complaints, and issues
Development the control procedure of Import & Export

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Certificate of Attendance Train the Trainer (Certificate)
Date Attended:
March 2011
Valid Until:
March 2011