Salem Mulisa

• Managed day-to-day office operations, coordinating administrative tasks across HR,
Finance, and IT departments to ensure seamless business continuity.
• Handled digital administration by uploading, organizing, and updating member
information securely in the company database.
• Served as the primary point of contact for member inquiries, resolving issues
promptly and applying client feedback to optimize service workflows.
• Provided hands-on support to the technical and customer service teams to maintain
facility standards and operational efficiency.

• Organized and coordinated extensive training programs both within and outside Addis
Ababa, ensuring all event logistics ran smoothly.
• Inspected training materials, ensured timely procurement and distribution, and
traveled to regional sites to verify resource availability.
• Compiled critical recruitment and training data for election executives, delivering
structured reports to finance and logistics units.
• Provided ongoing administrative guidance, information, and problem-solving support
to field trainers and regional coordinators.

• Developed and maintained the annual operations tracker to ensure all administrative
tasks and milestone deadlines were met on schedule.
• Facilitated logistics and training coordination for over 2, 000 trainer candidates and
250, 000 field executives nationwide.
• Conducted phone outreach, managed stakeholder communications, and kept internal
databases updated with high accuracy.
• Traveled to remote project sites alongside NEBE representatives to oversee training
facility setups, resource allocation, and field logistics.

• Handled customer inquiries, processed orders, managed complaints, and served as
the administrative bridge between clients and design workshops.
• Developed detailed furniture layouts, drafts, and conducted routine site visits to
ensure spatial requirements matched design specifications.